All posts tagged marketing

What Makes Your Business Better

What Makes Your Business Better
What Makes Your Business Better

What Makes Your Business BetterSetting long-term goals for your direct sales business is an effective way to keep you focused and motivated to give it your all. As you likely already know, you should always aim to grow your business and move it forward. In doing so, take a look at how you operate certain aspects that could use improvement. In today’s post, we offer you some suggestions on where to begin.

  • How your products/services provide a solution – This is the foundation on which your marketing and sales pitch should be based. Educate yourself thoroughly about what problem your potential customers have, how they may have tried to solve it in the past, and how your product or service is the best solution. Furthermore, use this information to find your target market. For example, a skin care company that specializes in organic products has a line just for babies. A consultant for this company would want to know that many parents want to use shampoos and lotions without added chemicals that have unknown effects on the baby. Also, these parents have tried other organic products but weren’t satisfied with their effectiveness, fragrance, or price. Equipped with this information, the consultant would emphasize the quality of her product, how well it works, and how affordable it is. The bottom line is that this product solves a problem that many parents have with products they use on their babies every day.
  • Using real testimonies – Consider the level of importance internet shoppers place on reviews. Websites like Yelp and Angie’s List thrive on the fact that real people who have truly used the products and services have given their honest and unsolicited opinions. The advantage you have as a direct seller is that in using these testimonies, you can also personally explain a little bit about the customer making them. At a home party for example, while demonstrating a product, you can easily give a short anecdote about a customer from a recent party about how she discovered the product and why she loved it so much. These types of testimonies are especially meaningful because they are true, first-hand accounts.
  • Telling people what you are best at. Recognizing your strengths and playing them up is important, but don’t be afraid to share them with others. If you have a strong ability to remember names and faces after only meeting people one time, it’s okay to tell people that and demonstrate it. In the example above about using real testimonies, that would be an appropriate time to lightheartedly add that you have this unique ability that many people find fascinating about you. In addition to telling people about what you do best, find ways to show it in your interactions with customers.
  • Putting it in writing – You don’t need to draw up a formal contract in order to make something official, but putting things in writing does place a level importance on it that a verbal promise doesn’t necessarily have. For example, adding the phrase “call or text me at (your cell phone number) on your business card, gives customers permission to send you text messages, which may be more convenient than a voice call. Because it is in writing, they will feel comfortable doing so, possibly without having even met you first. Mean what you say and mean what you write. The strength of your word is a valuable thing in business.

In what ways have you tried to make your business better? Will you be putting our suggestions to use? Please share your comments below!

How to Share Your Idea Quickly and Effectively

How to Share Your Idea Quickly and Effectively
How to Share Your Idea Quickly and Effectively

How to Share Your Idea Quickly and EffectivelyHave you ever felt pressured to convey your message quickly? Maybe as you walk into a coffee shop, an old friend is walking out. You stop for a couple of minutes to chat before she heads out on her way. During the chat, she asks you what you do for a living or what’s new these days. Depending on the circumstance, it may be necessary to make whatever you are saying as brief as possible. If you find yourself in such a situation, the following tips might help you out.

  • Start with the solution first. Since you don’t have time for a whole back story, you have to spark interest right away. By introducing the solution from the get-go, you’re capturing attention so that even if you have to leave out some details you deem important, the person will want to know more and follow through, perhaps at a later date. For example, your friend asks what you’re doing these days. As a new consultant for a nail wrap company, your response could be something like this: “You know how I always complain that I never have time or money for a manicure? Well I started using these cool nail wraps! I loved them so much, that I started selling them.” Your very first sentence presents a solution to a problem. This is especially effective when you know your audience has the same problem as well. Even if the rest of the conversation is rushed, the next time that person is thinking about doing their nails, she’ll remember your solution and will be more likely to either give you a call or respond with action to your follow-up.
  • Make it personal. This definitely requires either some prior knowledge about the person to whom you’re speaking or one or two smart questions to find out more about the person in order to customize your message. In the example above, the nail wrap consultant could mention that because her friend is home with her newborn baby every day, it’s understandable that getting to the manicurist can be challenging. She has then created her opening to briefly describe the product. If you don’t have that kind of personal information right away, have a couple of questions prepared that you would ask someone so your message can be more personal.
  • Give concrete, factual examples. Speaking in general terms comes off vague, generic, and irrelevant. Instead of saying, “These nail wraps are easy and affordable,” you could say, “A $15 sheet gives me 3 manicures that each last two weeks.” The latter gives specific information in the same amount of time as the former. Furthermore, it has more meaning, which will make it more memorable for the other person. Again, concrete examples should be prepared ahead of time for you to give when needed.
  • Don’t repeat yourself. Many people do this when they are nervous or anxious. Use other methods of emphasis besides repetition, which causes the other person to tune out. A good idea would be to record yourself in a hypothetical conversation in which you are trying to get to your point quickly. Make note of any repetition, and adjust accordingly. Practice often so you are always prepared. 

Much of what you do as a direct seller requires quick thinking and strong communication skills. Our suggestions in this post should help you improve both of those things. 

What would you add to our list? Please share your ideas below!

Four Tips to Build Your Personal Brand

Four Tips to Improve Your Personal Brand
Four Tips to Build Your Personal Brand

Four Tips to Build Your Personal BrandAs a direct seller, your company has its own ways of promoting its brand. However, you are responsible for making it your own and improving upon the individual qualities you bring to your brand. In today’s post, we give you four tips to help you do just that.

  1. Give your clients ways to promote your brand. Engage customers in creative ways that will allow them to get a conversation going about your products and services. For example, use your Facebook page or Twitter feed to start a top ten list. A consultant for a company that sells manicure quality nail wraps held a contest in which her clients posted pictures of themselves wearing outfits that coordinated with their nails. Anyone subscribed to the page could vote on the best photo. The winner got a free gift, and the clients got new ideas for how to use their wraps as well as inspiration to try new ones. This type of engagement was the consultant’s way of getting to know her clients and giving them a fun way to promote her brand.
  2.  Always keep your word but also exceed it. In a business where you likely have many competitors who can offer similar products and services, your word is one of your greatest assets. If you say you will do something, there is no option other than to do it. Take this idea a step further whenever possible. For example, a customer needs her order rushed to be delivered in time for a loved one’s birthday. As the consultant, you say that you’ll personally put the order in first as well as double checking with corporate to make sure it was received and will arrive on schedule. After doing so, you get the product from the hostess when she receives it and hand deliver it to the customer. Going above and beyond your responsibilities increases your credibility; your clients will also associate your reliability with your brand.
  3. Focus on being the best at one thing at a time. Although it is important to have lofty goals for your business, don’t try to take on too much at once or you’ll risk burning out. Choose one aspect of your business at a time to become the best at. For instance, you aspire to be the best on your team at getting guests at your parties to book their own parties and keep their dates so the party actually happens. Invest your time and effort into creating ways to get potential hostesses excited about having a party and following up effectively. While working toward this goal, focus exclusively on it until you’re ready to move on to the next one. You’ll be able to make yourself stand out, therefore improving your brand.
  4. Continue to improve and be better than your competitor. The best way to begin besting your competitor is to gather information about how the competitor does business. The nail wrap consultant researched similar companies, emailed some of their consultants, and attended some parties as a guest. She was able to take mental notes about what she did and didn’t like about the business as a whole. When she signed with her chosen company, she knew exactly how she wanted to improve upon the competition’s ways.

Use your strengths and unique qualities to improve your brand. Your clients and prospects will associate you with those attributes and pass along a good word to their friends and families. How can you use the tips from our list? Please share your ideas in the comments below!

Three Keys to Establishing a Loyal Customer

Three Keys to Establishing a Loyal Customer
Three Keys to Establishing a Loyal Customer

Three Keys to Establishing a Loyal CustomerWhen trying to establish loyal customers, put yourself in their shoes. Surely, you are a loyal customer of a business yourself. Perhaps you always get your hair cut and styled at the same salon, or maybe you grab your coffee from the same deli each day, even though you pass three other coffee shops on your way home. What is it about the business that keeps you coming back to only that place? When did you decide that you wouldn’t frequent any other competitor’s business? Asking yourself these questions and following our suggestions will help you create loyal customers.

  • Focus on the individual. From the very first interaction you have with the customer, demonstrate your genuine interest in him or her as an individual with unique needs and concerns. In making conversation, remembering one or two details about the person will serve you well in the future. A customer interested in skin care products for her teenage daughter mentions that this purchase is part of her high school graduation gift. In subsequent meetings, the consultant usually starts off by asking how the daughter is enjoying college and how the mother is adjusting to an empty nest. These types of details shows people that they are more than just customers to you, and your interest in their lives will make them happy to bring you repeat and exclusive business.
  • Make sure you have enough time for the person. Once your business really begins to grow, (this is a good  thing!) you likely won’t have as much time to spend on each customer as you’d like. If this is the case, make sure that you make time for your potentially loyal customers. Make a personal delivery on your way to pick up your kids from soccer practice, send a quick text message asking how he/she likes the newest product, etc. If the person reaches out to you at a time when you can’t return the call right away, send an email to say you’ve gotten the message and are looking forward to returning the call; provide a specific date and time you’ll call back. In doing so, you are showing the customer that he or she is important to you and you appreciate the loyalty.
  • Ask; then really listen. Asking the right questions is a smart way to engage a customer, but it doesn’t end there. Truly listen to the answers, and consider going so far as to jot down a summary of the conversation afterward. Refer to your notes regularly to keep the customer’s needs in mind and stay proactive in satisfying them.

Always remember that whatever product or service you are selling, you are in the business of people. Be kind, caring, and genuine, and you’ll already be one step closer to achieving a loyal customer base.

What would you add to our list? Please share your ideas below!

Three Ways to Reach New Customers

Three Ways to Reach New Customers
Three Ways to Reach New Customers
Three Ways to Reach New Customers

Three Ways to Reach New Customers

Growing your business and achieving success requires you to continually increase your customer base. Retaining existing customers and acquiring referrals alone will not translate into long term success. One of your goals should be to introduce more people to the benefits of your product or service. Here are three ways to start finding new customers right away.

  1. Find a new niche and build a market around it. Within your obvious target market, there likely lies a smaller, specialized one that has potential to become the spotlight of your business. Find out what this is, and make it the center of your customer search efforts.  For example, after a few months working for a direct sales company that sells women’s fitness products, one consultant met a pregnant guest at a home party who purchased a starter kit in preparation for shedding her pregnancy weight after the baby arrives (under her doctor’s supervision, of course!). This gave the consultant an idea for how to market some of her products to this very specialized population of potential customers. She chose a select handful of products that were deemed safe for post-partum women to help them ease back into a safe and effective fitness regimen. In order to build a market around this niche, the consultant used word-of-mouth and chose a few places to advertise where expectant and new moms could be easily reached (the fitness club child care room, Mommy & Me classes at the local library, etc.). Concentrating your efforts on a niche market can have long-reaching benefits for your business.
  2. Use events and gamification to engage people. Your social media presence can be a very effective tool with which to engage people and start conversations about your business. Hold contests on your Facebook page that require people to share in some way, from which random winners will be chosen. Amazon Mom, a program from Amazon that allows members to save on baby & children’s products, frequently holds themed photo contests. Members post a photo relating to the theme (one recent theme was May Flowers). They choose a “Top 20” list where each winner’s photo is featured on their page for their hundreds of thousands of followers to see. Get creative with how you engage people, and keep in mind that you don’t need to spend money or give something away to do so.
  3. Do things differently to generate curiosity. Thinking outside of the box will almost always serve you well in this industry, so create a bit of mystery around a new product, perhaps, that will get people interested and talking. One direct sales consultant ends her presentation with a question and answer session. Before she starts, she asks guests to retrieve their cell phones because the questions will be asked via text message. This piques guests’ curiosity, and after the Q & A ends, she instructs them to add her phone number to their contact lists so they can reach her if they have any questions, concerns, or want to reorder. Furthermore, she reminds them that she also now has each of their phone numbers as well to make getting back to them and reaching out much easier. When seeking feedback about the party afterwards, this text message Q & A is what people report as the most memorable and fun part of the presentation. Use your unique qualities and have fun with finding different ways to do things.

Reaching new customers doesn’t always require casting a wider net. Look within your existing base for niche markets, engage people in innovative ways, and think outside the box. In doing so, you move your business forward and come closer to achieving your long-term goals.

What would you add to our list? Please share your ideas below!

 

Our Top 10 Posts in 2013

Our Top 10 Posts in 2013

Front view portrait of four business executives jumping with arms raisedHere at DSEF, it’s our goal to provide you with great content you can use right now to build your business. And it’s content you can use any time. So we dug into the archives, to provide you with our Top 10 posts of 2013. These were your favorite posts this past year. Which one is your favorite?

  1. 6 Ideas to Increase Sales
  2. Is the Company a Scam? How to Identify a Pyramid Scheme
  3. 12 Tips for Successful Online Virtual Events
  4. 5 Tips To Attract More People To Your Facebook Page
  5. How to Run a Successful Direct Selling Business (and a Free Gift for You!)
  6. How to Find Customers
  7. Free eBook: 15 Days to Greater Success
  8. Five Ways to Increase Repeat Sales
  9. 6 Strategies to Attract Customers
  10. No Sales? Tips to Make Sales

Thanks for being such a great community! We appreciate your support and look forward to continuing to serve you this year!

A Fantastic List of Resources to Grow Your Business

A Fantastic List of Resources to Grow Your Business

Are you looking for ways to grow your business? Increase your sales? Manage your time better? Here at DSEF, we’ve been providing content for years on these topics and many others, to help you build a more profitable and rewarding business.

So today, we decided to reach back into the archives and compile some of our posts by topic, to help you find the content that will help you with what you’re working on right now. Take some time to explore the posts below, and share them with your friends and colleagues. We wish you much success!

Grow Your Business from http://dsef.orgMarketing Your Business Online

Establishing Your Online Presence

4 Tips for Effective Online Marketing

Tips for Running an Effective Contest Online

5 Tips to Attract More People to Your Facebook Page

12 Tips for Successful Online Virtual Events

4 Ways Photos Can Help You Grow Your Business

Making Facebook Work for Your Business

Using Instagram for Your Small Business

 

Grow your Business from http://dsef.orgBusiness Growth

Free eBook: 15 Days to Greater Success

3 Things You Must Do Now to Grow Your Business

Reaching Your Target Market in Different Generations

6 Ways to Get in Front of More Customers this Holiday Season

7 Ways to Get More Customers

Planning for a Bigger Business: The 3:3:3 Approach

Free eBook: The Power of the Success Mindset

 

Tips for Business Growth from http://dsef.orgIncreasing Sales

5 Ways to Get More Sales From Existing Customers

3 Ways to Increase Your Average Customer Order

4 Ways to Master Your Sales Pitch

4 No-Cost Ways to Increase Sales

 

Leadership

8 Ways to Be a Great Leader

What Your Team Needs

Leadership that Motivates

 

Time Management

Why You Procrastinate

Balance Without Sacrificing Business (How to Make your Business More Efficient)

How To Manage Your Time on Social Media

 

Grow Your Business from http://dsef.orgBusiness Finances

Creating a Budget for Your Small Business

10 Tips for Reducing Financial Stress

Tips for Taking Control of Your Business Finances

 

Which post has helped you the most with your business? Please share with us in the comments!

4 Tips for Effective Online Marketing

4 Tips for Effective Online Marketing

4 Tips for Online Marketing from http://dsef.orgOnline marketing can be a powerful tool for small business owners, when it’s used well. The tools are essentially free, costing you only your time and effort. However it’s important to be sure that you are strategic in your use of online marketing, so that the time and energy you invest isn’t wasted effort. Here are some tips to ensure that your online marketing brings results:

  • Start with a Plan: Too many business owners set up social networking profiles for their businesses without a plan. Then they simply post each day or week without a clear idea of what they’re trying to achieve beyond followers. But your social networking presence can be so much more than that if you put a little thought into it. So spend some time first thinking about what results you would like to see as a result of your online presence. Would you like to have more people become regular customers? Then focus on posts like specials that may attract first-time customers, and then following up with great information and excellent customer service related to what you have to offer. Would you like to be seen as a valuable part of the community? Then focus on highlighting local community service efforts which can lead to loyal customers. The point is to think about how you want to be perceived and who you want to attract, and then share content that’s related to your goal.
  • Less is More: Most small businesses do better with just one or two online presences, rather than trying to be on every social network that exists. So pick the social network(s) where most of your target market and customers spend their time, and put some solid effort into engaging there, rather than spreading yourself too thin. You’ll be more likely to develop quality relationships that lead to additional business.
  • Think Beyond the Promotion: Too often local businesses simply talk about their products and what they have to offer. To set yourself apart, focus on your community. Highlight a “fan of the week” and promote that individual and THEIR business or cause (they may send people to you that you wouldn’t reach otherwise.) Share content that will make your community think or laugh. Highlight community issues that are of interest to your followers. Become a source of useful information that people want to read and share, instead of just being a constant commercial. You’ll find your presence grows more quickly.
  • Plan Ahead: It’s harder to produce good content if you have to think of it while you’re trying to do twelve other things. So create an editorial calendar each month, and set aside a solid block of time to write your content for the upcoming month. Then you’ll be more likely to build up excitement around promotions in a logical way, and have a chance to do the research to find content your community will appreciate. By taking the time to plan, you’ll be more likely to engage your community and grow your online presence.

Online marketing can be a great way to find more customers and prospects for your business. By following these tips, you’ll have a more strategic presence that leads to growth.

Do you market your business online? What’s your best tip for growing your online presence? Would love to read your thoughts in the comments below!

Making a Difference With Your Business

Making a Difference With Your Business

Making a Difference With Your Business from http://dsef.orgOne of the benefits of owning your own business is the fact that you can use that business to make a positive impact in the world around you. Many of the most successful businesses have a “giving back” component built right in. Not only does giving back create a positive perception of your business, which helps build your business, but it also makes your daily business activities more satisfying.

Now if your business is part of a larger organization, it’s likely that your parent company has a philanthropic component built in. But whether it does or not, you should also consider what you can do as an individual business owner to make a difference. Here are some tips:

  • Fundraising for Local Organizations: You can help local charities by offering fundraisers through your business. The organization promotes your business, and you in return donate a percentage of sales that result. It’s a win-win!
  • Sponsor Local Races or Other Events for Charity: Many charitable organizations hold 5K runs and other fundraisers to generate funds and create awareness. Often these events need sponsors that donate to the event, and in return the sponsor’s name or business is promoted along with the event. This is a great way to help these organizations, while also generating additional exposure for your business.
  • Promote Local Causes: Your business often puts you in front of lots of people. Use this opportunity to let people know about a charity that you support. Put up or distribute a flyer to customers, tag a cause on your Facebook Page, or mention the cause as appropriate when meeting with customers. It’s a great way to do some good, and build good-will for your business, too.
  • Volunteer: Get yourself a t-shirt with your business on it, and then get out into the community and help out! Whether it be helping to plant bulbs to beautify your town, cleaning out an empty lot, or building a house for the homeless, there are lots of opportunities in your community to make a difference. Use these opportunities to get to know people who may become future customers of your business, while also demonstrating your business’ commitment to making a difference in the community.

Business owners often report that the good that they do with their business is one of the most satisfying parts of being a business owner. So get out there! It’s a great way to build some exposure for your business while making a difference. What will you do to make a difference? Please share with us in the comments!

Free eBook: 15 Days to Greater Success

Free eBook: 15 Days to Greater Success

What are your goals? Do you have a plan to put your goals into action?

Having a plan is very important when working towards your goals, but you need something else as well: momentum. While you may be able to get started, when there’s hard work to be done in reaching for what you want, your ability to build the momentum that keeps you moving forward is just as important as your plan.

15 days to greater success coverThat’s why we’re excited to share with you this free eBook we’ve developed called 15 Days to Greater Success. It helps you take your goals and break them down into 15-day journeys designed to help you build the momentum you need to succeed. For some goals, 15 days may be all you need. For larger goals, you can break them down into 15-day segments that lead you along the path to success. By following the plan laid out in this book, you’ll be well on your way to reaching your goals and enjoying the success you’re working for.

And best of all? It’s our FREE gift to you!

To get your free copy of the eBook, click here: 15 Days to Greater Success. You can download it from our Facebook Page. And while you’re there, you can download our other free eBooks too: Business Owner’s Road Map to Success, Creating Your Success Mindset, and Reflections on Success. They’re all designed to give you an edge in your business, and help you focus on the daily practices that lead to your goals.

Please share this link with the business owners you know: http://on.fb.me/VHcVB3

How to build the momentum to reach your goals? Would love to read your thoughts in the comments below.