All posts tagged home-based business

Creating Additional Income Streams For Your Business

Creating Additional Income Streams For Your Business

As an entrepreneur, you’re always looking for ways to increase sales and diversify your opportunities.   The business world is unpredictable, but especially in times like these, having the security of an alternate income can be a lifesaver if for some reason you experience a lull in business.  Fortunately, there are many ways to create additional income without having to shell out any kind of significant investment.

  • Teaching, coaching, and consulting are all great ways to bring in some extra cash.  All you need to invest is your time, which you’ll use to reach out and offer your services, as well as time you’ll need to prepare a presentation of some kind.  If teaching interests you, reach out to local community colleges, libraries, or recreation centers with an idea for a class, workshop, or seminar.  Create multiple sessions and offer prospective students a package deal.  If teaching isn’t your thing, you might be more comfortable with one-on-one coaching or consulting.  Using your skills and experience, you undoubtedly have a lot to offer someone who is just starting out in small business ownership or something else related to your field.  The possibilities are limited only by what you’re willing to do, and the result can be very profitable.
  • Start a blog.  Writing a blog can be an effective way to share your expertise with others, market your business, and attract more customers.  You don’t have to limit yourself to blogging; create a website that includes how-to videos, customer testimonials, or even guest posts from other industry experts.  Earning money as a result of online content can take some time, but the potential for it paying off is certainly achievable.
  • Listen to what your customers want.  Take the initiative by asking your own customers as well as others in your network about what other services/products they would like to see. For example, if you’re in the business of creating gift baskets, ask your customers what other service/product they would like to see. A customer might suggest fun gift baskets for kids. This might be an idea worth exploring. Ideas from customers are often your best source of creating an additional income stream.
  • Explore your other interests and skills. Make a list of all your hobbies, as well as all the things you do around the home, for your kids and through volunteer work. For example, you might list doing pedicures with your daughters. Since you sell cosmetics, this might become a service you offer. Or besides selling kitchenware, you also love healthy cooking and you might sell an easy to follow healthy cooking program. You want to look for things that compliment what you are doing now and other interests and skills you possess.
  • Other ideas to explore.
    • Create your own How-To-Videos
    • Sell other services that compliment your current business
    • Personalization services – gift wrapping, sewing, special delivery
    • Create partnership with local businesses

With some effort and extra time, you have the ability to find additional sources of income.  This revenue can help you get through a slow season or simply help you reach your personal and professional financial goals faster (not to mention expanding your contact list for your primary business!)  What other ways can you create alternate streams of income?  Please share with us below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Finding Confidence

Finding Confidence

There are so many different factors that contribute to success in your direct sales business, but one of the most important is the confidence you project to others.  Because your business functions on the relationships you build with others, your customers must know that you are the right person for the job.  When you truly believe that you’re great at what you do, then your customers will know it too.

  • Practice makes perfect.  If you lack confidence in your sales presentation for example, improving yourself can be as simple as practicing.  Start by making your presentation in front of the mirror, and then move on to your kids’ stuffed animals.  When you start feeling better about what you’re doing, get up in front of a few close family members to continue rehearsing.  For the truly brave and ambitious, consider recording yourself on video.  Watch it back and take notes on what you’d like to improve as well as where you excelled.  This will give you a more accurate perspective on how others perceive you and will also allow you to pinpoint areas of strength and weakness.
  • Find a mentor.  The mentor relationship can be extremely beneficial for both the mentor and protégé.  The first place to look is to your upline, most likely the person who brought you into the business.  If that person is unavailable, he or she can connect you with other experienced and successful direct sales consultants either within your company or others that can help increase your self-esteem through pep talks, professional development opportunities, networking events, etc.  It may be a good idea to observe your mentor in action.  If the person is always at the top of list in sales every month, ask him or her to take you along to a sales presentation or home party.  You may come away from the experience with some fresh ideas that you can apply to your own method.  The key to an effective mentor relationship is having someone that you trust and respect.
  • Find a partner.  A partner, unlike a mentor, doesn’t have to be someone involved in the business.  Sometimes the best partners are people already in our lives that can act as our personal cheerleaders.  A close friend or relative that can share joy in your accomplishments and bolster your self-esteem after rejection would make a great partner.  Identify first what you want and need in a partner and share your ideas with that person.  It never hurts to have someone who you know will be in your corner no matter what.
  • Dress for success.  This may seem obvious, but when we are self-conscious about the way we look, it affects our entire being; this lack of confidence can be sensed by others.  Make sure when you leave the house for a sales demo or training event, for example, you are wearing something that makes you feel good.  It should fit you well, be appropriate for the event (not to casual and not too dressy), and be put together with appropriate accessories and hair style.  A put-together look exudes professionalism, competence, and of course confidence.

How do you find confidence within yourself?  Does it increase your success?  Please share your ideas with us in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

From the DSEF: We’re excited to continue our blog series featuring top executives in DSEF-supporter direct selling companies today! Every few weeks we’ll introduce you to another top executive, and they’ll share their thoughts on Direct Sales, Ethics, Social Good, and why they support the DSEF. 

Today we’re thrilled to continue this series with Joan Hartel Cabral, the Founder and President of Vantel Pearls, a company that features parties where oysters are opened and guests purchase jewelry made with the pearls inside. Vantel Pearls has been a big supporter of the DSEF for many years, and we’re thrilled to have Joan Hartel Cabral share her thoughts with you today. Enjoy!

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

Joan Hartel Cabral

What did you do before you got involved with your company?

I lived in Spain for 3 years.  I moved there for the adventure, to learn Spanish and to enjoy the lifestyle.  It was in Spain that I started my first business.   I opened an Aerobics Studio in Denia, along the coast.   My students found it very funny when I said “toque sus hombres” touch your men, instead of “toque sus hombros” touch your shoulders.  I instantly loved running my own business and inspiring others to believe they could positively impact their own lives.   After only 3 months, the Town Government endorsed my business and offered me a rent-free gymnasium.

What do you love about your company?

 I love that our Vantel Pearls’ oysters are a metaphor for Life.  Inside every oyster, there is at least one pearl.  A pearl is formed when an oyster defends against a grain of sand or foreign particle.  The oyster secretes layers and layers of nacre or mother-of-pearl around the irritant.   When we have a challenge, how many of us, as oysters do, find the gift in it-actually turn it into something positive?   We can learn to embrace transformational opportunities.  The pearl is a creation of beauty from adversity.  How fabulous is that?!

What makes your salesforce amazing?

Our Sales Team is truly amazing in the way they see all things are possible.  They strive for excellence.  They give back generously.  They express gratitude to Vantel Pearls because they have learned that their beliefs and attitudes directly influence their choices and actions.   They are connected to each other and support each other.   They transform the lives of others knowing pearls make a woman feel beautiful on the inside.  They are empowered women who are inspired to live authentic, joyous and abundant lives.

How do you ensure your company maintains the highest level of ethics?

Ethics is an integral part of the Vantel Pearls culture.  We adhere to principles of integrity, our 8 Treasured Gems, which are incorporated into our meetings, our catalog, our manner of doing business.

Our Sales Team is held to high standards.  In the event that an individual is outside the guidelines of our standards, their Agreement is terminated.  We keep things very simple.

Our general objective is to grow organically and from that we build enduring loyalty.

What kind of social good campaigns does your company participate in or run?

Vantel Pearls offers early intervention education to children in schools and YMCA programs.  When we present an unopened oyster and discuss how “ugly” the outer shell is and then open the oyster and discover the ‘beautiful’ pearl, with a specific format, the children open up about the name calling, harassment, and intimidation that occurs when teachers are not present.  We have a full discussion without ever using the “bullying” word!  We transform the conversation into believing in your gifts, non-judgment of others and a whole lot more!  It’s the most amazing program providing self-esteem awareness.  We plan to expand on this program and change the world!

Why do you think the DSEF is important?

We have been an active supporter of the DSEF for several years.  The DSEF significantly promotes and educates the public about direct selling.  I believe that our business model of direct selling can allow others to have a richer, more meaningful life.  I believe direct selling empowers individuals to set their own goals, choose their own working hours, have financial independence and fulfill their own dreams.  College debt is rising and personal debt is increasing.  We have a growing crisis.  Rather than encourage widespread borrowing, let’s promote a simple entrepreneurial plan that offers financial security and confidence.  The insurmountable debt of our society needs attention and direct selling is an answer.

Thank you, Joan, for sharing your inspiring story with us. We are grateful for the support of companies like Vantel Pearls, that help us to spread the message of ethics, entrepreneurship and integrity around the world. We appreciate you!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Quick Start to Your Day

Quick Start to Your Day

As a kid, you probably heard that breakfast is the most important meal of the day.  As a working adult, you most likely now realize how true that statement is!  Just as eating a healthy breakfast gets your metabolism off to a great start, there are other things you can do to give your mind and body the head start they need for a productive day.  Try to set up a morning routine for yourself that includes some or all of the following suggestions.

  • Avoid the rush.  This may be especially relevant if you work outside the home.  If you find yourself rushing around in the morning for whatever reason, consider waking up earlier.  Even 10 extra minutes can make a world of difference.  Usually when we are pressed for time, our bodies respond physically: increased heart rate, perspiration, headache, etc.  Set your alarm for a few minutes earlier than usual, and try it for at least a week.  Once you get an idea of how much better it is for you, you won’t want to go back to sleeping in.
  • Get inspired by the words of others.  Motivational quotes are quick and easy ways to get an inspirational pick-me-up in the morning.  Sometimes we get so bogged down in our own responsibilities that we forget to be thankful for what is good in our lives.  Take a few seconds in the morning to read an inspirational quote; if you have a smartphone, there are several apps on the Apple, Android, and Blackberry platforms that provide one a day.  However, if you’re more conventional, get yourself a mini desk-calendar with a motivational quote for each day of the month.
  • Use “positivity Post-Its.”  The invention of the sticky note has allowed all kind of people to find creative uses for them in all aspects of their daily lives.  Try taking out a stack and jotting down a few positive words or phrases that will motivate you, help you handle stress, and remind you of what you feel is important in your job or your life.  For example, one man who took a part-time job so his wife could stay home with their two daughters put sticky notes around his home, car, and office that said three simple words: for my girls!  Reading those words repeatedly throughout the work week motivated him to continue and reminded him of what was the most important thing to him.  Find your positive thoughts in words and phrases and place them in plain sight so that you will come across them throughout your day.
  • Just breathe.  Sounds easy, right?  Of course, you’re breathing all the time and not noticing it.  However, sometimes our obligations get the better of us and we just go through the motions of our day without taking any time for ourselves.  When you first sit up in bed in the morning, try a 2-3 minute deep breathing exercise.  Such an exercise can relax your muscles and focus your mind.  The internet is full of descriptions of different techniques, and YouTube has a great deal of videos demonstrating these techniques, such as Quick Calm seen here.  Give it a try tomorrow morning; you’ll notice the effects right away!

Starting your day off on the right foot will increase your productivity and improve your state of mind.  How do you get a jump on your day?  Please share your ideas with us below!

DSEF & CBBB: 7 Ways That Consumers are Wasting Money

DSEF & CBBB: 7 Ways That Consumers are Wasting Money

7 Ways That Consumers are Wasting Money

By Ryan Gillis

Wasting money doesn’t actually mean you are bad with money, it just means that like millions of other Americans, you spend too much money on things that can be easily made less expensive, reports MSN.com.  MSN outlines the 7 most common budgetary mistakes:

1. Investing in expensive mutual funds 

Mutual funds that charge high fees take large percentages of your returns, so it would be wise to look for mutual funds that charge a low fee rates annually.  Any mutual fund that charges less than 0.5% in fees annually is a good number to look for.

2. Ignoring your credit score

A low credit score means less money in your pocket.  In many cases, the lower your credit score the more money you will pay on interest rates, and other expenses such as auto insurance premiums.  A low credit score can even effect whether or not you get job as some employers take credit score into consideration when hiring.

3. Failing to lower your rates

Many consumers just accept the interest rates that are paying when in reality if they only asked for a lower rate, especially on credit cards, it may actually be effective.  In the case of mortgages, car loans and student loans refinancing is the best option for lowering rates.

4. Overpaying for car insurance

Reducing car insurance premiums is not very difficult with a little bit of effort.  Auto insurance companies offer a lot discounts, and comparing rates of insurance companies online takes just a few minutes.

5. Buying brand name products

Once consumers get past all of the slogans and fancy commercials, the product that brand name companies put is basically the exact same same as off brand ones.  Off brand labels can also save the company a great deal of money, and offer similar quality.

6. Buying too much life insurance

The key to buying life insurance is to only buy the coverage you need at the cheapest price.  For this reason term life insurance insurance is more popular than a whole life policy.  As lifestyle conditions change, it , may helpful to alter your coverage or even eliminate it all together.

7. Failing to take the company 401k match

Many companies have programs in place where they will match employees 401k contributions to a certain extent.  In order to take full advantage of these contributions, it is necessary that the employee contribute a certain amount.  By not taking advantage of these programs, employees lose out on free money.

For more information, visit http://finances.msn.com/saving-money-tips/6930544.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

I Know Your Password: CUNA Guest Post

I Know Your Password: CUNA Guest Post

I Know Your Password
by Jim Stickley

When my son was three years old he liked to play a game with me that he called “What’s the password?” This game consisted of him standing in a doorway with his arms stretched out to block access. He then asked me for the password and if I guessed correctly, I was allowed to pass. I am, of course, expected to want to go through this same door dozens of times in a row, each time being forced to answer the challenge. Strangely, there was only one correct response that he would accept to open the gate. That word was “Password.”

At first I found this funny and played along. However, it went on for a couple of months and quite honestly, I started to get concerned. What if my son ends up to be one of those kinds of people–you know, the people who use “qwerty,” “asdfgh,” and “password” as their password. What if instead of creating strong passwords, his password is simply his name backwards, or “admin” for the admin account, or his name for his online account?

Over the past several years I have run across these passwords, or others just as bad, at customer sites. Sometimes I discovered them by taking a stab in the dark, even without a password-cracking tool. And now it seemed my son was on this same destructive path. You can tell your kids not to smoke or do drugs. But how do you tell your three-year-old son he’s on the verge of becoming a password degenerate?

Fortunately my son was young and I had many years left to twist his mind into the paranoid realm I embrace with warm affection. For others, it might be too late. Passwords have always been the strong and weak point of security for both business and personal accounts. Strong passwords generally indicate stronger security, while weak passwords lead to compromise. So why do passwords fail to protect so many users and organizations? To answer that, you have to look at a much bigger picture.

Poorly Designed Passwords

When a password is created without the help of an automated tool, most people choose easy-to-remember passwords. Sometimes it’s the first letter of several words. Or, people use anniversary or birth dates. Although these can be used to create a strong password, more times than not they are done wrong. A person’s name with a date at the end, like Jim1970, will be found by most password crackers. January1970 is equally bad. Sometimes people get creative and change letters such as ‘O’ with the number zero, or letter ‘I’ with the number 1. Although minor changes add a little extra security, they are not recommended and still considered weak.

Strong passwords require a minimum of eight characters, with both upper and lower case letters, at least one or more numbers and, most importantly, at least one unique character such as ! or @. If you follow these simple guidelines, you can be certain your password will be secure. However, just because it’s easy to create a unique strong password doesn’t mean it will be easy to remember. Even worse, if you have several online accounts such as Facebook, Twitter, or Pinterest, each account should have its own unique password. Now you’re stuck trying to remember all these crazy characters for all these different passwords assigned to all these different accounts. Like everyone else, you come up with one good password and use that for every account. Although it’s easier, it puts all your accounts at risk. Let’s say that a hacker discovers the password for one of your accounts. Since most people use the same password for all accounts, the hacker takes the login credentials stolen from the first account and tries them at every other online account he can think of. If your password is the same everywhere, each one of your accounts will be hacked in short order.

Simple Solution

Here’s a trick to create a strong unique password for each online account without having to be a Mensa member to remember them. First, come up with your base password, consisting of seven characters that are both upper and lower case, numbers, and at least one unique character. Ours will be: Jw75T!z. Next go to one of your online accounts—let’s say www.facebook.com. To make your password unique and still be able to remember it, take a portion of the website domain name and add it to your password. For example, take the first three letters of facebook.com and add them to the end of your password. So your password becomes “Jw75T!zfac”. We could also put the domain letters at the beginning of the password: “fac Jw75T!z”. To make it even more unique, reverse those first three letters so “fac” would become “caf” and add those to the end of our password: “Jw75T!zcaf”. Of course you don’t have to use my specific example of the first three characters; you might choose to use the last two or maybe the first and last letter of the domain. Whatever you come up with, use that same criteria for each online account.

Security doesn’t have to be difficult. By following this simple tip, you can ensure that your base password is strong, and you’ll have unique passwords for each online account. Just as important, you can rest easy knowing you’re one of the few who escaped the label of password degenerate.

_________________________________

Jim Stickley is the CTO and Vice President of Strategy & Solutions for TraceSecurity Inc. and is a cyber-security expert with more than 20 years in the industry.. He has been featured in magazines and newspapers including Time magazine, Business Week, Fortune magazine, New York Times and hundreds of other publications. He has also been showcased on numerous television shows including NBC’s Nightly News, CNN’s NewsNight, and is a frequent guest on NBC’s Today Show. He is the author of The Truth about Identity Theft and a co-author of Beautiful Security.

DSEF & CBBB: Warning! Stay Away from Work-At-Home Scams

DSEF & CBBB: Warning! Stay Away from Work-At-Home Scams

Warning! Stay Away from Work-At-Home Scams – Search Profit System & Money Mastery

By America Monge

The BBB cautions consumers to be wary of work at home scams and their too good to be true deals, according to Puget Sound Business Journal.

Two companies in question, Search Profit System and Money Mastery are bad news. Money Mastery promises to pay customers $186 a day, working from home. The other company, Search Profit System claims you can make money using search engines like Google, Yahoo, MSN and Bing. What really happens is that once you sign up, consumers are charged almost $50 in monthly membership fees and canceling the service is very difficult.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Create an Effective Action Plan

How to Create an Effective Action Plan

Throughout the course of running a business, you will need to set goals for yourself along the way.  These may be related to customer service, marketing, professional development, or anything else that will contribute to the success of your business.  However, it isn’t enough to simply set a goal; you must create a plan of action that will guide you in achieving it.  For most people, a step-by-step guide that includes benchmarks and due dates is effective.  Here is a list of things to consider when creating your action plan.

  • Prepare for success. Think of an action plan like a race. Just like in a race, warm up your body and mind before you make your action plan. See yourself reaching the finish line, celebrating the win, and have a reward ready for once you complete your tasks. Successful people know they will win before they even start the race.
  • PrioritizeMost projects or goals require a multitude of steps to complete, often overlapping and dependent on each other.  As with any other aspect of business, time is of the essence, and you likely will not be able to exclusively work on this project all day every day.  For this reason, prioritize the steps included in your plan so you can work on the most imperative ones first.  Tip:  When deciding on an item’s priority level, also put the most difficult tasks at the top of the list.  This is especially important if the list includes items that you dread.  For example, if your action plan includes making follow-up calls to collect overdue payments from clients, it’s a good idea to put it near the top of the list.  Asking for money, even money owed to us, is never pleasant, so instead of procrastinating, get a task like this out of the way.
  • Break down long-term projects into smaller chunks.  If you have something that needs to be done within the next six months, for example, create more short-term checkpoints that will allow the project to be completed on time.  This way, even if you don’t get to work on it every day or even every week, you will still have a plan in place for getting it done because the tasks involved are more manageable.  If something seems too overwhelming, we tend to do nothing because we don’t know where to start.  Breaking down projects into smaller tasks will prevent this from happening.
  • Plan realistically.  Because you are the backbone of your business, you should have a very good sense of how much time you have to commit to all of your responsibilities.  Keep this in mind when writing the action plan, especially when choosing deadlines and benchmarks.  If you only give yourself three days to completely overhaul your entire filing system, you are setting yourself up for failure.  Consider not only your other business responsibilities, but also your personal ones as well.  If you are the one your family depends on to take your turn in the soccer carpool, have dinner ready when everyone comes home, or walk the dog every evening, don’t forget to factor those types of things into your day.  Planning too much in too little time will only frustrate you, add stress to your life, and even prevent you from accomplishing your goal altogether.
  • Revisit and adapt as needed.  Sometimes in life and in business, things do not play out as we had hoped or planned.  To prepare for and deal with the unexpected, take the initiative to review your action plan and change it if necessary.  Let’s say your goal was to implement online ordering by the end of the quarter.  However, your local competitor has just launched a new website that includes this feature.  You now need to go back to your action plan and re-work it so that you can get your website up and running by the end of the month so you don’t lose customers that want this convenience.  As business owners, we must always be flexible, prepared, and willing to adapt to change and unforeseen circumstances.

How do you create an action plan for your business?  Please share your ideas below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

What a Kid Can Teach You About (Direct) Selling

What a Kid Can Teach You About (Direct) Selling

Recently, Inc. magazine had an article entitled What a 9 Year Old Can Teach You About Selling. The main point of the article is that you need a clear and memorable message about your products/services that all buyers can easily and quickly understand. Here are three questions similar to the questions posed in the article:

  1. What do you do?
  2. Why should I buy from you?
  3. Why don’t I do it myself or get someone else?

Come up with answers to these questions that will help all buyers easily and quickly understand your products/services.

For example – Here are our answers to why you should support the DSEF:

  1. What do you do? We’re an organization that provides useful information and support that empowers direct sellers and small businesses to succeed.
  2. Why should I buy from you? We help direct sellers and small businesses every day to keep their focus on succeeding and we’ve been doing it successfully since 1978.
  3. Why don’t I do it myself or get someone else? Imagine trying to sort through all the current business information and apply it to your business (while still running your business!). We distill all that information for you, work as your help desk, promote the benefits of the direct selling industry and help small businesses like yours succeed.

When thinking about your answers, focus on using simple day to day language, on solving problems, on your personal strengths and why you do what you do. Consumers are bombarded by information overload. So, keep your message short, answer those three questions for them and chances are they’ll remember you when they are ready to purchase.

How would you answer these 3 questions about your business? Share your answers with us in the comments below. What other suggestions or comments would you like to share?

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Make the Sales Process Faster

How to Make the Sales Process Faster

In today’s busy world, everyone is looking for ways to make things faster and easier.  That’s why large retail chains like Target and Best Buy do so well; they cater to people’s need for one-stop shopping.

As a small business owner, you can serve this need as well by implementing some shortcuts and conveniences that will make a customer’s shopping experience both easy and quick.  The better the experience is for the customer, the more likely that person will be to patronize your business repeatedly in the future.

Here are some suggestions to speed up the actual process of completing a sale.

  • Keep payment methods on file.  This works especially well if your customer uses the same card to pay every time. With your customer’s permission and as long as you are in compliance with government requirements, you can keep a credit or debit card on file.  This way, the customer doesn’t have to bother with presenting the card, signing receipts, or entering the card number online over and over again. With a payment method on file, you’re eliminating an often time-consuming step of the sales process.
  • Set up your website for online orders.  This involves a few details, such as obtaining an SSL Certificate for encrypting transactions as well as setting up a payment system such as Google Checkout or Paypal.  If your website includes a product listing, it makes sense to allow your customers to not only browse, but order too.
  • Allow automatic refills of consumable products.  If you have express payments implemented, this type of shortcut is a logical progression.  For example, the cosmetics company Bare Escentuals offers a club membership where customers can have their personalized color combinations of makeup delivered to their door at their chosen frequency.  This eliminates the need for customers to have to keep reordering the same thing, it ensures that the customer never runs out of what is needed, and it also keeps the reorders and payments steady for the company.  This mutually beneficial setup makes shopping much more convenient.
  • Go mobile.  Use the explosion of smartphones to your advantage.  Consider implementing QR codes that users can scan from their phones.  The code can take them directly to an order form, a product review, and/or a list of related products/services.  QR codes are not difficult to implement, especially if you use some of the simpler services such as Delivr or QR Stuff.  You may also want to consider accepting mobile payments. This can be done by individual salespeople using a mobile phone reader like ProPay’s JAK or Square, or you can have a mobile app developed that customers can download and shop through. You should also make sure that your website is mobile-friendly (not just visible in a mobile browser). Consider developing a mobile version of your site that is sized appropriately for a mobile browser that allows customers to shop easily from their phones without a lot of scrolling.

As with any aspect of your business, make sure that whatever shortcuts you put in place for your customers act as a help to your business rather than a hindrance, which can occur if you dive in without deciding how it will truly impact the sales process.  Tailor each shortcut to meet your customers’ needs, and make sure that all links and scannables are working properly.

How do you implement shortcuts to make the sales process faster and easier for your clients?  Please share with us in the comments section below!