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5 Lead Generating Ideas for Small Business

Businesses are always looking for new clientele. The key to lead generation is providing consistent excellence and getting people to promote your business to others.

Here are some ways you can generate new leads for your business.

1. Make the most of social media. It all starts with nurturing and engaging your network of people online regularly. The idea is to provide content that will encourage people to share with their network of friends online. Create interest to draw new friends/fans and leads.

Post usable content that encourages sharing, like recipes, quick household tips, and reviews.
Post photos/videos that are amusing, informative and positive.
Create a contest and/or offer free stuff.
Post and invite people to events.
Post a survey/poll.

2. Seek referrals from current clients. By providing consistently excellent customer service as well as high quality products/services, you will generate a constant flow of referrals. Implement a process to automatically ask for referrals at the end of every order. If you don’t have this process in place, just ask your customers for referrals. You’ll be surprised by how many business owners just don’t ask.

Another way is to create a fun contest to get your customers talking about your products/services with others. This way, customers are promoting your business without the sales pitch and creating leads. Click here for more ideas on getting referrals.

3. Team up. Find a local business that caters to a similar market as yours, and build a relationship based on mutual interests and benefits. You could hold a joint open house, offer incentives for customers that use both of your services, and even split the costs of local advertising. Once you have built a solid relationship, begin referring each other to your customers both by word of mouth and also by distributing mailers and business cards to your patrons. For example, one local ice cream shop hosts a blood drive periodically, and offers a free ice cream cone to those that donate. They teamed up with the pub down the street so now both businesses advertise ice cream and beer (“a pint for a pint”) for donating which generates traffic to both businesses, and also creates good will towards both businesses in the community.

4. Network with influencers. This will require you to seek out influencers in your community. Also don’t forget the influencers that you already know off and online. Support influencers in their passions and causes and establish a relationship with them. Then you can create a mutually beneficial relationship where you refer to one another. This will help you tap into their network of people and find new leads for your business.

5. Weekly face to face. Schedule time to have coffee, lunch and/or a social get-together with customers, online friends/fans, other local business people and influencers weekly. Keep it social. This will help deepen your relationships, and naturally get you leads as they talk about their time with you.

What methods have you used to generate meaningful leads? Please add to our list in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Blog / Teleseminar

DSEF & Money Wise Women: Organizing Your Financial Records

Today’s highlighted post from Money Wi$e Women Get Smart Teleseminar Series (click here):

Organizing Your Financial Records

Organizing your financial records provides you with a sense of freedom and accomplishment. Learn some simple steps you can take to organize your financial records. You’ll also learn what records to keep and which records you should toss. Once you’re organized, you’ll be ready to determine your net worth.

Stacey Anderson, Organized Innovations

Stacey Anderson is a Professional Organizer, speaker and author. As founder of Organized Innovations she has tackled almost every dis-organized situation out there. Her book Get Organized : Get Revitalized is chalk full of quick, easy to implement tips for those struggling with getting started. Stacey is an active member of the National Association of Professional Organizers and is currently on the Seattle Chapter board. She has been a guest expert on local radio and has been featured in many local newspapers. www.organizedinnovations.com

DSEF proudly sponsors the free Money Wi$e Women Get Smart Teleseminar Series hosted by Marcia Brixey, Founder and President of Money Wise Women Educational Services and author ofThe Money Therapist: A Woman’s Guide to Creating a Healthy Financial Life. The series covers topics related to business and finances and provides women the opportunity to learn from professional experts in a safe, comfortable environment.

To find out about upcoming teleseminars, visit http://www.moneywisewomengetsmart.com/

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DSEF & CBBB: How “Top” Are the Top Ten?

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

Click here:

How “Top” Are the Top Ten?

Recently a local journal published a list of “Top Companies” in our area. “Wait a minute,” I said, spotting a familiar name. “Don’t they have an F with the BBB?”

Further research turned up the fact that this rating was earned in part due to a BBB Accredited Business revocation. We had revoked the company for not responding to a complaint after having had numerous chances to do so. Ironically, the complaint was about lack of response to the business’s paying customer.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

Blog

Four Priorities for Small Businesses

Being a small business owner often requires you to wear many different hats. However, it is important to focus on your business’s main objective, which is to turn a profit. Read on for four elements of small business that should be at the top of your priority list.

Be social. Make a list of all the possible ways you can meet and socialize with people. Start with a list of people you know and their interests. Then make a list of the people they know and finally, create a list of ways to meet new people. Becoming a social butterfly will help grow your business naturally and effectively. The benefits of being social will result in greater word of mouth for your business, increase business and increase opportunities. To optimize your social interactions utilize social media networks to stay connected and to nurture relationships with all your people.
Focus on your local market. In the past, the idea was to cast a large net and hope to catch as many as you can. But, that was expense and usually yielded poor results. The better strategy is to help customers find solutions that your products solve, keep them close by so your business can easily maintain a relationship with them, and efficiently promote return business. Here are a few ideas on how to tap your local market. Hold an open house, inviting local residents and business owners to see what your business is all about. Consider getting professionally involved in a local cause such as school fundraisers, community food banks, or places of worship.
Collaborate with others. In addition to focusing on the local market, join forces with other businesses that complement your own. Collaboration can take several other forms as well. Perhaps attending a convention or other professional development opportunity, you will meet people with similar goals and interests. Working cooperatively with them can benefit you both.
Make it snappy and easy. Most people today are always on the run and are multitasking all day long. When introducing your business either in person or online, make sure you have an informative couple of sentences that sums up what you do and how it might help that possible customer. Also make sure your business processes are efficient. Make sure your business is easy to find, make the sales process quick, make customer service engaging and quick to respond to customers/prospects needs.

What other elements of being a small business owner do you feel are important? Please add them to the list by commenting below!

Blog

6 Strategies to Attract Customers

6 Strategies to Attract Customers

As a small business owner or direct seller, your customers are your livelihood. Attracting customers is something you’ll likely be striving to do whether you are just starting up or have been in business for years. In order to attract customers more effectively here are six strategies to help you attract customers and keep them coming back.

Host an open house and make yourself accessible. In doing so, you have an opportunity to not only bring in new customers, but also to connect with your community. Consider inviting local business owners and residents to your open house, where they can become acquainted with what you have to offer. Provide merchandise samples, product or service demonstrations, giveaways, and brochures. Supply refreshments for your guests and use the time to introduce yourself to them so they can put a face to your business name. You can begin building professional relationships by immersing yourself in the community.
Cross-promote your business. Another benefit of being active in your community is the ability to join forces with other businesses in order to reach a wider customer base. There are many ways to use cross-promotion such as: offering incentives to customers who use both your services, providing each other’s fliers to your customers, and sharing ad space in newspapers that you could not afford by yourself. Cross-promotion, when used effectively, can become an inexpensive way to expand your clientele.
Generate conversation and maintain an online presence. Let’s face it: ever since the word “Google” became a regularly used verb, most people have begun to research nearly everything online before making an actual purchase. Your website should not only be informational, but useful as well. If possible, provide specific product information and the ability to purchase online. Furthermore, many business owners are adding blogs to their sites where they can answer questions and provide tips that their customers would find useful. Beyond your business’s website, use social media to promote your business and generate conversation with your target market. Facebook and Twitter are obvious choices, but also consider Foursquare and Pinterest.
Explore and tap into unique communities. Explore your interests. Look for hobbyists, clubs/organizations, and causes that you can get involve with. This is a natural and low stress way to network. The more interest you explore the more people you network with and the more exposure for your business.
Provide a little something special. Many consumers perceive indifference from the businesses they frequent, which is why it’s extremely important that you provide the special extras. Here are some examples, when customers make a purchase, provide an inexpensive sample product and ask for their input about it. Remember to send them a birthday card, sponsor free kid workshops to give your customers who are parents a break, offer free gift wrapping, and local delivery service. This will help retain your customers, but also remember that word of mouth is very effective. By making a memorable and positive impression, your customers will want to share their experiences with their families and friends.
Make customer service the focus of your business. Create a system that rewards customers for their patronage and loyalty. Develop a clear, simple process on how to engage prospects, first time customers, repeat customers, loyal customers and doing follow ups. Your goal is to make prospects and customers feel that they are special and highly valued with their first experience with you. You want to hear that they’ll be back soon and that they’ll refer their friends to your business. Click here for some good ideas to increase your referrals.

When coming up with more ideas to attract customers, remember to be genuine, friendly, and professional. Aim for accessibility, authentic engagement, uniqueness and processes that deliver consistent excellence. What are some of your tried and true strategies for attracting customers? Please share them with us in the comments section below.

Blog

DSEF & FTC: Take A Close Look At Your Phone Bill For Mysterious Charges

Today’s highlighted blog post from FTC/NCPW:

Click here:

Take a close look at your phone bill for mysterious charges

May 20th, 2011 by Cheryl

Do you examine your phone bill closely enough each month to recognize any new charges? Would you notice a $2 or $3 one-time service charge? Or an obscure, recurring monthly charge?

Scammers hope you don’t. That’s why they invented cramming – the practice of sneaking charges onto your phone bill for services you didn’t order or use.

For 13 years, the DSEF has been proud to partner with the FTC and other organizations to offer a wide array of education events and resources that encourage consumers nationwide to take full advantage of their rights and make better-informed decisions.

You’ll find a wealth of resources at www.ncpw.g ov that will help you protect your privacy, manage your money, learn more about credit and debt, decipher advertising messages, and steer clear of fraud and scams.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

Blog

5 Tips to Improve Your Social Media Marketing

5 Tips to Improve Your Social Media Marketing

Social media tools can be a wonderful way to increase your business’ visibility while also improving communication with existing customers. However it is not a “magic bullet,” and relying on social media exclusively to build your business is usually a mistake. That said, there are ways to improve the effectiveness of your social media marketing efforts, in order to increase your overall bottom line. Here are 5 tips to improve your social media marketing:

Focus. Instead of jumping onto Facebook or Pinterest and getting swept away with posts from your friends, force yourself to focus on business objectives and goals for the time you’ve allotted for social media marketing for your business. Of course, this means that you need to HAVE some goals for your time. Think about what you’d like social media to do for your business, and write it down. Things like increasing reorders from existing customers, encouraging team members to reach their goals, etc. Then, when you go online, work on activities that are directly related to those goals.
Find the Locals. Yes, social media tools can be great for reaching people far away. But it can be even more effective in helping you build deeper relationships with the people you know casually in your own community. So figure out where the locals hang out online. Is it a Facebook Page or Group for your church or town? A website set up for town issues? Find out where the people you know spend their time, and become actively involved. It’s a great way to build relationships which can ultimately help to increase your business’ visibility.
Do One Thing Well. Rather than trying to have a presence EVERYWHERE online, determine the social site where you’ll both enjoy spending time, and get the most social media “bang for your buck.” Two sites that seem to be doing good things for those in sales right now are Facebook and Pinterest. But whichever site you choose, pick one and really learn it. Invest the time in becoming part of the community, have conversations, and avoid the temptation to just blast your advertisement and move on. This will bring you much greater success than a “finger in every social media pot.”
Time Yourself. How long do you typically spend on social media tools? How does that translate into dollars? If you’re spending a lot of time on social media tools and it’s not translating into sales the way, say, meeting new clients face to face does, then maybe you should reevaluate how much time you’re spending online.
Measure Your Results. One of the biggest mistakes business owners make when using social media is the failure to measure. Setting up a Facebook Page is not enough. You MUST know how it’s working for you, and if the activities on your page are bringing you closer to your goal. So start by defining a goal for your online efforts, and then look at the analytics of each tool, along with the sales you produce, to determine whether the activities you’re engaging in are worth the time you’re investing. At the end of the day, you’re in business to make money. Make sure the work you’re doing brings results.

By making slight adjustments to the way you “do” social media marketing, you can enjoy big improvements which impact your bottom line positively.

What have we missed? What tips do you have to improve social media marketing for small business owners? We would love to read your thoughts and comments below.

Blog

DSEF & FTC: Getting Your Free Annual Credit Report

Today’s highlighted blog post from FTC/NCPW:

Click here:

Getting Your Free Annual Credit Report

July 5th, 2011 by Carol

Are you looking for a job? Thinking about buying a car or a home? Applying for credit? Before you do, get – and review – a copy of your credit report. The information in your credit report can affect whether you get a job, a loan, or the terms or cost of a loan. You want to be sure the information about you is correct, complete and up-to-date.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

Blog

DSEF & CBBB: The Worst Fees of 2011

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB):

The Worst Fees of 2011

BY GREG HUDSON – DECEMBER 27, 2011

It was the year of fees, reports MSN’s Money Matters. As businesses scrambled to make up lost revenue, they tacked on charges for everything from paying a bill (online and offline) to printing out your concert tickets at home. With so many fees frustrating consumers in 2011, narrowing down the list was a daunting task, writes Liz Weston. But here are her top five stupidest fees of the year:

Debit card fees: After Congress limited how much banks could charge merchants for each debit card transaction, banks started making customers pay instead. Fortunately, the backlash was “immediate and fierce.” Banks that had begun charging monthly $4 and $5 fees, quickly pulled the programs.

Boarding pass fees: First, airlines started charging for checked baggage and onboard meals. But this year, Spirit Airlines, which markets itself as a low cost airline, out did the fee-crazy industry by charging a $5 fee for having your boarding pass printed out at the airport counter, rather than a kiosk or on your home computer.

Early-termination fees for TV service: Be sure to read the fine print when you sign up for new a television service. Pay TV providers, such a Verizon Fios and DirecTV, are taking a pay from cellphone carriers and hitting consumers with high charges (from $200 up) for early termination of services.

See the full article and the rest of MSN’s list here.

Blog

DSEF & FTC: Is Losing Weight Really this Easy?

Today’s highlighted blog post from FTC/NCPW:

Click here:

Is Losing Weight Really this Easy?

It’s some pitch — lose lots of weight quickly with products you can try for free. Even better — the products seem to be endorsed by trusted news sites, and satisfied “reporters” attest to all the unwanted pounds they’ve dropped.

Those were the kinds of claims behind a recent complaint filed by the FTC and State of Connecticut against Boris Mizhen and his companies, who allegedly used fake news websites to promote weight loss products. Featuring stories like “Acai Berry Diet Exposed: Miracle Diet or Scam?,” the sites often displayed the logos of major news sources, including CNN, MSNBC, and Fox News, and featured fake reporters claiming to have lost lots of weight quickly without any special diet or real exercise. Many people who followed the links and signed up for a free trial, rather than paying a small shipping handling fee, ended up paying $79.99 for the trial, and for recurring monthly shipments of products that were hard to cancel, the FTC alleged.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director