Ethics Program

Ethical conduct is at the heart of good business decisions and these videos demonstrate this premise to consumers, entrepreneurs, direct selling executives, educators and public policy officials. Abiding by DSA’s Code of Ethics protects both the interest of consumers and sellers.

Here you’ll find a series of informative videos that explain the Direct Selling Association’s Code of Ethics, which is the cornerstone of the direct selling industry’s commitment to ethical business practices and consumer protection.

To learn more about direct selling ethics, please visit Direct Selling.org.

DSA Code of Ethics

Ethics Initiative Videos

What Is Direct Selling?

What is direct selling? Let us show you what an ethical opportunity is all about!

Meet a Direct Seller

Meet a direct seller who is learning to navigate the DSA’s Code of Ethics.

What Is Direct Selling? (en Español)

What is direct selling? (en Español)

Product Buybacks

Learn about the buy-back policy that all DSA member companies adhere to.

Intro to DSA Code

Learn more about what the code is, and why ethical companies comply.

Cooling Off

Learn how the “cooling off period” protects consumers from buyer’s remorse.

Product Claims

Any claims a direct seller makes about a product must be truthful.

Earnings Claims

When recruiting someone into a direct selling opportunity, be honest.

BBB National Programs, Inc.

DSEF is a proud supporter of BBB National Programs, Inc. (BBB NP), the home of industry self-regulatory and dispute resolution programs that include the National Advertising Division, National Advertising Review Board, BBB EU Privacy Shield, BBB AUTO LINE, Children’s Advertising Review Unit, Children’s Food and Beverage Advertising Initiative, Children’s Confection Advertising Initiative, Direct Selling Self-Regulatory Council, Digital Advertising Accountability Program, and the Coalition for Better Advertising Dispute Resolution Program. BBB NP is where corporations, industry, and trade associations work together to address issues of national and international importance, and to foster industry best practices in truth-in-advertising, child-directed marketing, data privacy, and dispute resolution.

For more information, visit BBBNP.org.