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DSEF Introduces Two New Video Teaching Tools

DSEF Introduces Two New Video Teaching Tools

To provide DSEF Fellows and other Academic Partners with relevant teaching content to use in their classrooms, the Foundation has produced two 10-minute videos designed to educate students about business trends such as big data analytics and the sharing economy, and to advance their understanding of the direct selling channel. Tools such as these allow DSEF to reach thousands of students beyond those who attend our campus programs and other events.

Earlier this year, DSEF held a Campus Event on Micro-Entrepreneurship and the Gig Economy at Belmont University, featuring Lori Bush, retired President and CEO of Rodan + Fields, and Will Reinhart of the America Action Forum. Through the video teaching tool based on the day’s discussion, students will learn how direct selling is an effective, modern, go-to-market strategy, as well as a mainstream form of micro-entrepreneurship.

In June at DSA’s Annual Meeting, DSEF featured a general session panel, “What Big Data Can Do for You.” The new classroom video based on the panel discussion — and featuring Dr. Liz Davis, University of San Francisco; John Parker, Amway; Bill Schmarzo, EMC; Frank Perkins,; and Brian Hopkins, Forrester Research — will help students understand how successful companies turn data into actionable business strategies.


What Big Data
Can Do for You

Micro-Entrepreneurship and the Gig Economy

Entrepreneurship and Social Responsibility: We Can Make a Difference

Entrepreneurship and Social Responsibility: We Can Make a Difference

Every day, direct selling companies and the independent salespeople that represent them make a difference in the lives of their customers and their communities. The Direct Selling Education Foundation (DSEF) shared that message nearly 1,000 students and their 13 professors at the University of Georgia(UGA) and Athens Tech during the “Entrepreneurship and Social Responsibility: We Can Make a Better World” multi-campus event on February 23.

To bring our industry’s commitment to social responsibility and entrepreneurship to the classroom, DSEF partnered with Dr. Brenda Cude, Professor and Undergraduate Coordinator in UGA’s Department of Financial Planning, Housing and Consumer Economics (and DSEF Board Member) and Jared Bybee, Director of ThInc UGA.

ThInc is a celebration of innovation and entrepreneurship through events that engage, inspire and transform ideas to reality. “This campus event was an invaluable opportunity for students and their professors to see companies putting into practice ideals of social responsibility—in the company’s own business model in the case of Trades of Hope and through 4Life Research’scommunity outreach programs,” says Brenda.

Trades of Hope Founders Chelsie Antos and Elisabeth Huijskens shared their companies’ unique story of service, empowerment and compassionate entrepreneurship. The hand-made products designed by women artisans indeveloping countries are then sold through “Compassionate Entrepreneurs”—or direct sellers—in the United States. “Women want to be financially self-sustaining; charitable donations dry up over time,” says Elisabeth. “Only compassionate business can give women in poverty a job.”

4Life Research Founders David and Bianca Lisonbee created immune health supplements for optimal living built on the principles of science, success and service. Today, the Foundation 4Life focuses on child nutrition, shelter and education in 24 markets in the world. “Brand lives in the mind of the consumer,” says Calvin Jolley, 4Life’s Vice President of Communications. “Lots of companies sell supplements, but we differentiate ourselves through service.”

For professors, DSEF Campus Programs provide access to leading industry executives on important issues and business solutions. “The speakers presentations fit well with the concepts we’re studying in class – marketing, branding and how corporate social responsibility influences customer perception,” says UGA Professor Diann Moorman, who teaches an Introductory Consumer Economics class.

In a changing economy, people are more interested than ever in independent work, entrepreneurship and finding fulfilling career opportunities. “We interacted with educators, administrators, and approximately 1,000 students,” says Calvin. “These types of exchanges between our industry and higher education provide an invaluable opportunity to raise awareness, impact perception, and instill a sense of credibility for our businesses among an important cross section of the general public.”

Chelsie agrees, “We love DSEF and its mission to educate America about the direct selling business channel. Together, we are inspiring the next generation of entrepreneurs.”

DSEF’s next Campus Program will be held March 30, 2016, at Belmont University in Nashville, TN. Linda Ferrell, DSEF Board Member and Belmont University’s Distinguished Chair in Business Ethics, will host and moderate a panel discussion on Ethical Leadership in the Gig Economy.Speakers include Lori Bush, Rodan + Fields; and Will Reinhart, American Action Forum. For more information, contact Kimberly Harris Bliton, DSEF’s Director of Academic Initiatives.

DSEF Campus Programs Help Direct Selling Go Mainstream

DSEF Campus Programs Help Direct Selling Go Mainstream

linda_student_webWhile leading academics, labor organizations and policymakers publicly discuss the growing trend toward independence in the workforce and its implications on US economy, the direct selling channel has long been a path to market for innovators and a driver of opportunity for entrepreneurs.

DSEF, which serves as the direct selling community’s education ambassador, explored this topic with professors, students and local businesses at the “Micro-Entrepreneurship and the Gig Economy” campus program at Belmont University in Nashville, TN, on March 30.

The campus program featured Lori Bush, Executive Advisor, Retired President and CEO of Rodan + Fields, a premium skincare company that uses the direct selling channel to market and distribute its products, and Will Rinehart, Director of Technology and Innovation Policy from American Action Forum, a policy think tank organization based in Washington, DC.

Lori explained to students and faculty how direct selling fits in the sharing economy—direct selling companies share marketing resources with independent entrepreneurs who can build businesses of their own.

“Direct selling is a shared marketing platform – a business in a box – that provides a royalty-free license to use the company brand, technology and marketing to create a scalable, micro-entrepreneurial business at very little cost,” Lori says. “It’s not an antiquated business model—through the use of technology and crowdsourcing, it’s a mainstream opportunity for entrepreneurs.”

Will explained the gig economy as independent contractors moving from one project or “gig” to another rather than seeking full-time employment. “The economic downturn and technology are driving this shift toward entrepreneurship,” he says. “People don’t think of gigs or collaborative consumption as employment, but rather, supplemental income. People use the resources they have – their car (Uber), their living space (Air BnB) or their artwork (Etsy) – to support their hobbies, meet people, earn extra income and choose their own hours.”

Drs. Linda and OC Ferrell, Distinguished Professors of Leadership and Business Ethics at Belmont University, hosted the Foundation’s event. “Our students are thirsty for knowledge on how to be entrepreneurs. Will presented the opportunities in the gig/sharing economy and Lori nailed the way micro-entrepreneurship (direct selling) fits in. We have an amazing opportunity to connect with faculty and students in a way we have not had before,” Linda says.

OC agrees, “Will defined individuals in the gig economy who move from one project to another as independent contractors. The sharing economy is the online gig economy as represented by Uber, Lyft, Air BnB and direct selling companies who operate an app to allow for ordering. These conceptualizations of how direct selling fits into the gig economy resonated with both faculty and students.”

DSEF plans to significantly expand its academic outreach over the next three years. The Foundation is uniquely positioned to open a dialogue with academic and students to demythify the channel through campus programs, academic symposiums and research.

DSEF Answers “Call For Action”

DSEF Answers “Call For Action”

CFA_logoSometimes, consumers need a little assistance when trying to resolve disputes with businesses, government agencies and other organizations. Call For Action (CFA) is an international, nonprofit network of consumer hotlines that connects people with the help they need to solve their problems.

In October, CFA held their Annual Conference in St. Louis, MO, where local office directors heard presentations on common consumer issues from companies like Google, AT&T and Visa. DSEF was a conference sponsor, and Director of Consumer Initiatives Regina Clay spoke to the group about the Foundation, the direct selling industry, DSA’s Code of Ethics and the differences between legitimate direct selling companies and illegal pyramid schemes.

“Your presentation was very informative and beneficial to our group—I received a lot of great feedback,” says Eduard Bartholme, CFA Executive Director. “Your willingness to share your expertise with our directors will help us to better assist consumers with problems.”

Call For Action partners with more than 25 local media outlets, and information collected by CFA on trends and new frauds affecting consumers is used by radio, newspaper and television partners to prepare news reports. CFA information is also provided to consumer protection agencies and regulators. More than 1,000 volunteer professionals donate over 300,000 hours a year to help consumers in need.

Living Fresh’s Commitment to Sustainability Inspires Florida State Students

Living Fresh’s Commitment to Sustainability Inspires Florida State Students

Randi_FarinaDSEF’s most recent Campus Event at Florida State University (FSU) showcased one company’s extraordinary commitment to sustainability and corporate social responsibility. Randi Farina, Vice President of Business Development of Living Fresh Collection, shared her company’s story with more than 500 FSU students on October 22.

“College students are aware of the competition in today’s job market,” Randi says. “I was honored to be able to use my passion for the direct selling industry to share with them an opportunity they might not have otherwise considered. Being able to interact directly with them was a wonderful experience.”

Living Fresh Founders Diana Dobin Kauppinen and Michael Dobin created a healthy line of luxury linens made from Tencel+Plus™ Lyocell (fibers from eucalyptus). “It was amazing to see so many students at FSU share in our mission of sustainability, which gives us confidence in the next generation of business owners and entrepreneurs who truly want to make a difference,” Randi says.

That message resonated with American Marketing Association FSU Chapter President Marliese DeMauro. “Living Fresh’s sustainability tactics and mission to give back to the world are both admirable and inspirational,” she says. “I think any one of our members would be proud to work for such a company.”

Dr. Lucas Hopkins, FSU Professor of Marketing, hosted the Foundation’s event for his undergraduate students in two different courses and the AMA student meeting. “My classes thoroughly enjoyed the speaker’s presentation as it was a perfect blend of information about direct selling, background on her company and the concepts we discuss in class,” he says. “Randi’s talk was very refreshing and enjoyed by all!”

DSEF’s campus programs help students better understand direct selling, a global channel of distribution with annual revenues of more than $180 billion world-wide. “Randi’s presentation brought up a unique side of the marketing world that is sometimes overlooked by college students,” says Marliese. “I learned how the industry of direct selling plays a large role in strengthening today’s economy. It also has the ability to empower those individuals working in the field.”

DSEF campus programs are designed to go beyond the one-day interactions between executives, professors and students and create layers of value and opportunity. For students, additional benefits include talking first-hand to business professionals in their field, internships and experiential learning opportunities. After each presentation, Randi generously shared her time with every student who approached her and invited them to take a tour of Living Fresh Collection in their new, green business place.

Since 1989, DSEF has partnered with dozens of universities across the country to bring senior executives to campuses and classrooms. Direct selling company executives speak to students about their companies, the industry and the important issues and challenges relevant to most businesses. For professors, DSEF provides access to leading industry executives as well as access to industry data that can drive academic research. “The support we received from DSEF is quite extraordinary!” says Hopkins. “I am looking forward to having DSEF and companies like Living Fresh visit my classes again.”

DSEF Launches Guide to Academic Engagement

DSEF Launches Guide to Academic Engagement

3dGuideStrategic investment in academic partnerships can challenge and enrich academic thinking about the direct selling industry. That’s why the Direct Selling Education Foundation created the Executive Guide to Academic Engagement. The Guide provides direct selling company executives all the information they need to partner with the Foundation on academic initiatives and serves as an executive resource for company-to-university partnership development.

Academic engagement, whether through the Foundation or on your own, can benefit your company in a variety of ways. Mary Kay is among the many companies that have experienced success through academic partnerships. “Sharing your company’s business model and leadership principles can lead to case studies at top business schools, sections in college textbooks and company brand awareness and image enhancement in your community and among academics and civic influencers,” says Kerry Tassopoulos, Mary Kay Vice President of Public Affairs, Compliance and Risk Management and DSEF Board Member Education Committee Chairman.

When the Foundation partners with professors on academic research, sponsors direct selling education programs on college campuses or provides students with experiential learning opportunities, there is much to be gained. ““By demonstrating that direct selling companies have the same business challenges as their traditional market counterparts and are competitive on a level playing field, you’re advancing understanding of your business—and of the industry,” says DSEF Director of Academic Initiatives, Kimberly Harris Bliton. “Joining DSEF in its academic engagement efforts brings direct selling to life for future leaders of business, finance and government, and the next generation of entrepreneurs.”

To complement the Guide and support direct selling executives in building presentations for the classroom, DSEF developed additional Campus Program resources, which are available for download.

“Through DSEF academic engagement, you’re not only benefitting your company and the direct selling industry, you’re providing professors and students with valuable opportunities,” “says DSEF Executive Director Gary Huggins. “Together we are demythifying the direct selling model and winning hearts and minds,”

Download the Executive Guide to Academic Engagement today. For printed copies or to learn more, email Kimberly Harris Bliton, DSEF Director of Academic Initiatives, or call 202-416-6407.

DSEF Adds Silent Auction, Doubling the Bidding Fun

DSEF Adds Silent Auction, Doubling the Bidding Fun

In just a few days, direct selling company executives and suppliers will gather in San Antonio for the industry’s premier event.  Returning as a highlight of the Direct Selling Association’s Annual Meeting is DSEF’s Experience of a Lifetime Auction.

Marking its second year as DSEF’s marquee fundraiser, the 2015 Experience of a Lifetime Auction includes a new twist: a Silent Auction to complement the Live Auction held at the Awards Gala on June 2. The decision to include a Silent Auction component resulted from the success of last year’s event, which remains among the most memorable fundraisers in DSEF history—and allows the Foundation to expand its work on behalf of the industry.

“Enhancing the reputation of the direct selling channel begins with advancing understanding of our unique business model,” explains Gary Huggins, DSEF Executive Director. “Through research, events, partnerships and education programs, DSEF helps establish the direct selling industry’s legitimacy to key audiences—but none of our work would be possible without the financial support of our donors.”

Last year’s event can be described as nothing less than epic.  Truman Hunt, President and CEO, Nu Skin Enterprises, and Orville Thompson, CEO, Scentsy Inc. went head-to-head in a bidding war for the chance to attend an Orlando Magic game in the Founder’s Suite—as the guest of Amway’s Chief Sales Officer John Parker and President Doug DeVos.  When the bidding topped $50,000, John, who also serves as DSEF Board Chair, agreed to offer the package twice, raising $100,000 for the Foundation in a matter of minutes.

Thanks to his winning auction bid, Truman and a group of Nu Skin executives joined John Parker and Doug DeVos in Orlando for a behind-the-scenes tour of the Amway Center, home of the Orlando Magic. “Our friends at Amway treated our Nu Skin executive team to a VIP experience,” he said.  “We thoroughly enjoyed getting a glimpse of the NBA locker rooms, state-of the art work-out facilities and sitting in the VIP box in the arena, however, the best part of the day was interacting with the Amway team. We enjoyed sharing common experiences, valuable insights and celebrating our common vision of improving people’s lives and making a difference in the world.”

The fun, camaraderie and healthy competition that characterized 2014’s Experience of a Lifetime auction are only part of the reason that DSEF moved to expand the 2015 effort.

“The proceeds from last year’s auction funded vital DSEF programs that made a compelling, value-driven case for direct selling such as DSEF’s recent Multi-Industry Self-Regulation PanelCampus Days programs, and National Consumer Protection Week efforts,” says Gary.  “Programs like these show consumer protection advocates, regulators, educators and students the good our industry does wherever you find us.  I thank all who participated last year, and look forward to an equally strong showing next week in San Antonio.”

The enduring excitement from 2014’s auction continues to drive anticipation for this year’s event. In reflecting upon last year’s auction, Traci Lynn Burton, Founder and CEO of Traci Lynn Fashion Jewelry, recalls how her adrenaline took over when she submit the winning $5,000 bid for a skydiving adventure with USANA’s CEO Dave Wentz.

“This was a life changing experience!” Traci says. “So glad I made the ‘jump’ and, yes, I will do it again!”



Donors Make a Difference, Connie Tang, President & CEO, Princess House

Donors Make a Difference, Connie Tang, President & CEO, Princess House

DSEF’s programs and partnerships would not be possible without the support and engagement of our contributors and volunteers. Connie Tang, President and CEO of Princess House and a DSEF Board Member, is a tireless advocate for the Foundation. We recently spoke to Connie about her—and her company’s—involvement with the Foundation.

How did you become involved with DSEF?

I’m a great believer in the power of direct selling. I don’t know of any other industry that’s so rich in the range of opportunities it provides for individuals. I became active with the Direct Selling Association as a Board Member, and learned more about how the Foundation’s work reaches beyond the obvious stakeholders into the public arena. That was exciting – the opportunity to open minds and eyes to what this industry can do as a vehicle to entrepreneurship, personal/professional empowerment and realizing the American dream – all through the Foundation’s outreach.

How do DSEF programs help Princess House, its salesforce, and the industry?

I can honestly say that there is not one DSA company that doesn’t benefit from the DSEF, and that includes Princess House! Direct selling is an equal-opportunity business that benefits people regardless of background, culture, age and education. That means people who join our industry may have varying levels of education and professional/life experience.

The outreach programs the DSEF supports and/or conducts in collaboration with educators, consumer advocacy administrators and public policy makers are all meant to provide free, open access to information and education to everyone to equalize some of those potential knowledge gaps. The DSEF serves as a source for potential direct sellers and/or customers to find facts about the industry.

The Foundation’s Direct Selling Entrepreneur Program provides college students the opportunity to experience, learn and discover what entrepreneurship through direct selling means. The plus is that the skills sets that can be acquired through the course curriculum are transferable to any and all facets of business or corporate endeavors.

What specific DSEF programs are you most excited about?

In addition to the programs I mention above—the grassroots, face-to-face opportunities that DSEF provides for us—as industry stewards—to meet, engage and interact with future, would-be direct sellers are incomparable.

Participating in the University of Georgia’s Thinc Program recently gave me just that opportunity to be in the presence of our potential next generation direct sellers and plant some seeds, make some (hopefully, positive) impressions and correct some misconceptions or unfounded assumptions about what we do in the world of direct selling.

You’re involved with DSEF in so many ways: You serve on the Board of Directors, the Executive and the Development Committee; you’ve participated in many DSEF programs, including speaking to students last month at the University of Georgia; your company is a DSEF contributor and you also contribute personally. Why do you think it’s important to support the Foundation?

Direct selling is a powerful industry, but it’s also a misunderstood industry. The role of a “good will ambassador” like DSEF is important in saying to people who are looking at our products and our business opportunities, “This is a real, credible business that deserves your consideration.”

The role DSEF plays in supporting and communicating the ethical standards of the industry is very important. Any industry’s credibility comes from its adherence to a rigorous, fully articulated code of ethics. The credibility of DSEF is also reflected by the level of participants/participation and each one of us can directly impact that credibility in an upward and positive fashion.




Industry Execs Tell UGA Students How to “Start Something…On Your Own”

Industry Execs Tell UGA Students How to “Start Something…On Your Own”

Britney Vickery, Founder and CEO, Initials, Inc.

For more than 25 years, DSEF’s Campus Days at colleges and universities across the country have connected direct selling executives with students and educators to advance understanding of our industry.

The Foundation’s most recent Campus Event on March 27 provided a powerful venue to shine a light on direct selling—both as a channel of distribution and as an entrepreneurial and opportunity. Connie Tang, CEO, Princess House, and Britney Vickery, Founder and CEO, Initials, Inc., were featured presenters during the University of Georgia’s (UGA) Thinc Week—an annual campus-wide initiative designed to inspire entrepreneurship among students and faculty.


Connie Tang, CEO, Princess House

“Participating in the UGA Thinc event was an exhilarating experience to meet, see,
hear and talk to tomorrow’s entrepreneurs,” Connie said. “The opportunity to share insights to what independent business ownership means in our direct selling world hopefully opened their eyes to how our industry can be a vehicle to achieving their goal of being in business for themselves, which they might not have otherwise considered.”

DSEF Board Member and UGA Professor Dr. Brenda Cude hosted the Foundation presentations as part of “Start Something…On Your Own,” an event for undergraduate students in five different courses at UGA as well as students from Athens Technical College.

Britney and Connie shared their “real world” experience with more than 400 students who will be among tomorrow’s entrepreneurial and business leaders.  “The enthusiasm, encouragement and strong personalities of these powerful women are so inspiring!” one student said. “I have always had an interest in starting my own business but was afraid to try as I don’t feel ‘smart enough.’ After hearing these women, I am motivated and driven to ask for help and live my dream.”

Britney and Connie capped off their visit with a panel discussion attended by more than 130 students as well as UGA faculty and staff. Rich McCline, Senior Public Service Associate for UGA’s J.W. Fanning Institute for Leadership Development, moderated the panel.

“It was a remarkable day!” Britney said. “Not only was I given the platform to talk about being an entrepreneur, but I was also able to show students how I harnessed my passion for entrepreneurship through a very unique business model. Many of the students knew someone who had sold products through direct sales, but they had no idea how large and far reaching our industry was.”

FTC Commissioner Commends Direct Sellers at DSEF Self-Regulation Event

FTC Commissioner Commends Direct Sellers at DSEF Self-Regulation Event

Here’s something you don’t hear every day: “FTC Commissioner Praises Direct Sellers”

That’s exactly what a reporter from The Hill wrote after attending DSEF’s April 6 event at the National Press Club in Washington, DC: Consumer Protection: A Multi-Industry Conversation on Ethics & Self-Regulation.

The event featured opening remarks from Commissioner Maureen Ohlhausen of the Federal Trade Commission (FTC), and panelists from several industries—including Direct Selling Association President Joe Mariano.  “This public forum not only demonstrated our industry’s commitment to ethics, it embodied the Foundation’s mission to advance understanding of the direct selling business model and our industry’s leadership role in consumer protection,” said Gary Huggins, DSEF Executive Director.

FTC Commissioner Maureen Ohlhausen

Federal Trade Commissioner Maureen Ohlhausen

The roundtable discussion on consumer protection issues and the role of self-regulation was moderated by George Washington University Professor Howard Beales, former director of the FTC Bureau of Consumer Protection. Joe was joined on the panel by Lynne Omlie, Distilled Spirits Council of the United States (DISCUS) Senior Vice President, Secretary & General Counsel;  and C. Lee Peeler, Advertising Self-Regulatory Council (ASRC) CEO and Council of Better Business Bureaus (CBBB) Executive Vice President of National Advertising.

Kicking off the discussion, Commissioner Olhausen described ingredients necessary to successfully protect consumers. “Consumer expectations for transparency and corporate responsibility continue to evolve, so too must the framework used to safeguard the public,” she said. “There are three elements that must be present to provide effective consumer protection: law enforcement, education and self-regulation. I like to think of it as a three-legged stool. If any of these factors is missing or not functioning effectively, the stool will at best be off-balance and at worst, topple over.”

Introducing the panelists, Dr. Beales noted there is no “one right way” for industries to self-regulate and Lee Peeler agreed.  “Today’s discussion is an excellent opportunity to share best practices in three successful self-regulation models and how we might adjust our approaches to better meet the needs of consumers,” he said, adding that the hallmark of effective self-regulation include clear standards, transparency, accountability, industry support and adequate funding.

All three panelists stressed the importance of adapting to changing consumer needs and market atmospheres. “It is critical that we continue to perfect our Code of Ethics” Joe Mariano said. “Later this year, we will further strengthen these best-in-class consumer protections by introducing greater transparency around enforcement and enhancing protections against false earnings claims. We choose to lead by example so every direct selling company in the United States has an incentive to do better by its customers. That’s why today’s discussion is so important.”

Lynne Omlie shared anecdotes from DISCUS’s self-regulation efforts, noting that all complaints they receive are resolved within seven days of being logged. She touted the evolution the council’s code, saying, “Our Code is a living document that has evolved over time as social mores and technology change, reflecting our industry’s steadfast commitment to effective self-regulation in both traditional and emerging marketing platforms.”

Lynne Omlie, Distilled Spirits Council of the United States Senior Vice President, Secretary & General Counsel; Joe Mariano,  Direct Selling Association President;  and C. Lee Peeler, Advertising Self-Regulatory Council CEO and Council of Better Business Bureaus Executive Vice President of National Advertising.

Panelists: Lynne Omlie, Distilled Spirits Council of the United States Senior Vice President, Secretary & General Counsel; Joe Mariano, Direct Selling Association President; and C. Lee Peeler, Advertising Self-Regulatory Council CEO and Council of Better Business Bureaus Executive Vice President of National Advertising.

Thirty-nine people attended the event, including CBBB staff, consumer protection leaders, local county regulators and representatives from Amway, Herbalife and Mary Kay. Attendees received DSEF’s Consumer Protection Toolkit, created to support the FTC’s in their efforts to educate the public about fraud, deception and unfair business practices in the marketplace. The kit includes various resources from the FTC and other state and local consumer organizations, as well as materials highlighting the consumer protections measures afforded by DSA’s Code of Ethics.

As the panel discussion drew to a close, DSEF Executive Director Gary Huggins told attendees that the morning’s discussion marked the first of many such Foundation events as part of its work to advance understanding of direct selling and promote the industry’s commitment to ethics, consumer protection and self-regulation. “American consumers deserve the highest level of ethics from companies they do business with. A commitment to effective self-regulation by industry leaders is critical to safeguarding their rights,” he said. “We thank FTC for its tireless work on behalf of consumers and look forward to continuing to work with regulators and industry colleagues to ensure consumer protections remain a fundamental goal.”