All posts tagged business

How to Make Real Self-Improvement

How to Make Real Self-Improvement

Many direct sellers and small business owners are committed to growing their businesses and taking steps to achieve their financial goals.  This often involves some degree of self-reflection; after all, every decision about the business falls solely on you.  By making some improvements on yourself, you will be able to reap the benefits in your business.

  1. Make a list of what you want to improve.  The act of writing your goals on down on paper (or typing them, most likely) is the first step in committing to change.  Put them in writing to help you identify what exactly you’d like to improve, and then prioritize them accordingly.  Chances are you have some things you’d like to change right away, and others that may require some more time to work on.  You are in charge of your list, so adjust it when necessary, but take the time to create it so you can get right to work.
  2. Decide why you want to improve.  Within your list of things to improve, write down why you listed it.  Doing so will help you decide its level of importance and how it will enhance your life.  For example, one of your items is to stop procrastinating.  You may decide that by tackling tasks and projects right away and well in advance of deadlines, you will be relieving unnecessary stress and anxiety as well as performing better overall because of the increased time allotted to complete these tasks.  Since these are some very important benefits of self-improvement, you may want to make this a top priority.
  3. Implement deadlines.  So you’ve made your list, prioritized the items, and identified the reasoning behind them.  Now you need to create deadlines by which to complete them.  Without deadlines, your list simply becomes another piece of paper or electronic file that gets pushed aside and forgotten about.  Giving yourself a deadline helps you envision your endgame and draw up your plan of action.  Don’t be too rigid, however, as you don’t want to set yourself up for failure.  Give yourself enough time to realistically achieve your goal, but not so much time that you forget where you are headed.
  4. Utilize your strengths to improve your weaknesses.  Everyone has a certain skill set; you know what you can do well and are confident in your abilities.  Use this to your advantage on your path to self-improvement.  For instance, one thing on your list to improve is your tendency to procrastinate.  If you are a detail-oriented person, that strength could help you stop procrastinating.  Decide that when a task or project presents itself, that you will map out an action plan complete with all the details needed to perform the job well.  Because you have now dealt with all the details, beginning work on the project right away will become much easier to do.  Knowing your strengths is just as important as identifying your weaknesses when making self-improvements.

People don’t generally like to be told what to do or how to do it.  Your commitment to self-improvement must come from within.  Find your inner motivation, do some real self-reflection, and take the steps above to improve yourself and your business.  What ideas do you have about making self-improvement?  Please share them with us in the comments section below!

Checklist to Improve Your Business Relationships

Checklist to Improve Your Business Relationships

Imagine this: you walk into a restaurant to have dinner and are greeted pleasantly by the host.  After promptly being seated, your server introduces him/herself and proceeds to provide you with attentive service.  In the middle of your meal, the manager or owner comes by to introduce him/herself and make sure you’ve gotten everything you’ve needed.  You leave the restaurant with a full stomach and ready to recommend the establishment to friends and family immediately.  This restaurant is no doubt successful because of the importance it places on business relationships, and the owners’ commitment to building those relationships shows in a positive way.  Read on for some ways to improve your own business relationships.

  • Offer more than they expect.  Going above and beyond your customers’ expectations will always make a good impression.  For example, a customer is unhappy with her recent photo framing order because the matte was not mounted on straight.  Not only did the owner re-do the job for free, but she put it first on her priority list and also offered the customer free shipping on her next order if she continued to patron the business.  For many successful business owners, a satisfied customer is not enough; doing something to make a customer say, “Wow!” is something to strive for.
  • Anticipate their needs.  The more attentive you are to your customers, the better able you will be to anticipate their needs and attend to them, possibly even before they do!  If you have a customer who always purchases the same product every month, consider offering her an automatic refill service where she can set up automatic payments and receive her item regularly without having to actually place the order each time.  Another idea would be to show her different uses for the product that she may be unaware of or to introduce her to products that would complement the one she likes.  Getting to know your customers will give you the insight to anticipate their wants and needs.
  • Be yourself.  Most people can easily detect when someone is being insincere.  You always want to smile and be polite, but don’t be afraid to show customers your personality.  If people are drawn to your sense of humor, incorporate that into your conversations.  Don’t worry about what you think customers want to hear or who they want you to be; just be yourself and let your business relationships be built on your genuine desire to provide excellent customer service.
  • Be honest.  If you are not honest, you are not reliable.  Customers want to do business with those who are dependable and ethical. If you mess up, admit to your mistake and do everything possible to make it right.  If you can’t deliver on something, don’t promise it.  If you practice dishonesty or deceit, the fallout can cause irreparable damage to your business and your reputation.  Always hold yourself to a high standard; business relationships require trust between both parties.

Improving your business relationships is not much different from improving your personal ones.  Think of others before yourself, be honest, be sincere, and listen to the other person.  What else do you think should be added to this list?  Please share your ideas below!

How to Run a Successful Direct Selling Business (and a Free Gift for You!)

How to Run a Successful Direct Selling Business (and a Free Gift for You!)

More and more people are turning to direct selling to supplement their incomes. And it’s no mystery why. Benefits like flexibility, training, and low cost of entry make this as attractive option for millions of people around the world.

While there are a variety of factors that contribute to a successful direct selling business, it’s important to focus on the basics to succeed in this unique business model.  It doesn’t matter if you are just launching your business or if you have been running your business successfully for years; a mastery of the basics will allow you to maintain and grow a profitable business for as long as you would like to.

Here are some keys to running a successful direct selling business:

  • Keep your calendar full.  This obviously depends on how much work you want.  Let’s assume you would like to have a consistent schedule of three parties per week.  Your goal for each party you complete should be to replace it with another party. If for some reason that does not happen at that particular event, find that booking elsewhere.  The same goes for one-on-one sales appointments. Set yourself a weekly number you want to maintain, and hold yourself to it. Don’t stop until you’ve got the dates on your calendar. Your business is a business, so time, planning, and effort are all required for turning any kind of a profit on a regular basis.  Be proactive and schedule as many sales opportunities as you need to meet your goals.
  • Make each sales appointment count.  What this means is that each time you do a party or sales appointment, you should approach it as freshly as you did for your very first one. Even if you’ve done your sales presentation hundreds of times, even if you’ve demonstrated your products hundreds of times, etc., your enthusiasm and commitment to your customers should always be strong.  To prevent your own boredom with your sales “routine,” don’t be afraid to tweak it every now and then.  While you don’t want to alter things that always work really well, it’s still necessary to keep it fresh by replacing certain elements with new ideas.  Look to your upline and internet resources such as Direct Selling 411 and Between Moms for tips on how to incorporate new ideas into your sales presentations.
  • Be an expert on your product.  No product sells itself.  Because of this, you need to know the ins and outs of your product line, especially its benefits.  Think of your product as a solution to a problem.  When in a sales situation, solving this problem for the customer should be your focus; you are educating the customer so they know why they need it and demonstrating your expertise to show that you are the person they should be buying from.  Direct sales companies normally provide additional product information to supplement the standard materials like catalogs and pamphlets, but if this isn’t the case, don’t be afraid to reach out to your upline and even your corporate office.  It behooves everyone involved for you to know as much as possible about what you’re trying to sell.
  • Recruit often.  Many direct sales consultants shy away from recruiting for fear of seeming pushy.  What they don’t realize is that they are likely missing out on additional streams of income.  If you truly believe in your company and the opportunities it offers, then take the initiative to share it with others often.  Always be ready to talk about your business in both formal and informal situations.  Tip:  Create a few scripts to memorize that cover a wide variety of situations.  How would you respond if someone making small talk at a birthday party asks what you do for a living?  What about if a customer at a party asks how if you enjoy being a consultant?  Different situations call for different conversations, so preparedness is essential.

At the Direct Selling Education Foundation, we’re committed to helping you achieve success! That’s why we’ve created a free e-book called “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P

Pass it on!

Here’s to your success!

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

From the DSEF: We’re excited to continue our blog series featuring top executives in DSEF-supporter direct selling companies today! Every few weeks we’ll introduce you to another top executive, and they’ll share their thoughts on Direct Sales, Ethics, Social Good, and why they support the DSEF. 

Today we’re thrilled to continue this series with Joan Hartel Cabral, the Founder and President of Vantel Pearls, a company that features parties where oysters are opened and guests purchase jewelry made with the pearls inside. Vantel Pearls has been a big supporter of the DSEF for many years, and we’re thrilled to have Joan Hartel Cabral share her thoughts with you today. Enjoy!

Executive Spotlight: Joan Hartel Cabral, Vantel Pearls

Joan Hartel Cabral

What did you do before you got involved with your company?

I lived in Spain for 3 years.  I moved there for the adventure, to learn Spanish and to enjoy the lifestyle.  It was in Spain that I started my first business.   I opened an Aerobics Studio in Denia, along the coast.   My students found it very funny when I said “toque sus hombres” touch your men, instead of “toque sus hombros” touch your shoulders.  I instantly loved running my own business and inspiring others to believe they could positively impact their own lives.   After only 3 months, the Town Government endorsed my business and offered me a rent-free gymnasium.

What do you love about your company?

 I love that our Vantel Pearls’ oysters are a metaphor for Life.  Inside every oyster, there is at least one pearl.  A pearl is formed when an oyster defends against a grain of sand or foreign particle.  The oyster secretes layers and layers of nacre or mother-of-pearl around the irritant.   When we have a challenge, how many of us, as oysters do, find the gift in it-actually turn it into something positive?   We can learn to embrace transformational opportunities.  The pearl is a creation of beauty from adversity.  How fabulous is that?!

What makes your salesforce amazing?

Our Sales Team is truly amazing in the way they see all things are possible.  They strive for excellence.  They give back generously.  They express gratitude to Vantel Pearls because they have learned that their beliefs and attitudes directly influence their choices and actions.   They are connected to each other and support each other.   They transform the lives of others knowing pearls make a woman feel beautiful on the inside.  They are empowered women who are inspired to live authentic, joyous and abundant lives.

How do you ensure your company maintains the highest level of ethics?

Ethics is an integral part of the Vantel Pearls culture.  We adhere to principles of integrity, our 8 Treasured Gems, which are incorporated into our meetings, our catalog, our manner of doing business.

Our Sales Team is held to high standards.  In the event that an individual is outside the guidelines of our standards, their Agreement is terminated.  We keep things very simple.

Our general objective is to grow organically and from that we build enduring loyalty.

What kind of social good campaigns does your company participate in or run?

Vantel Pearls offers early intervention education to children in schools and YMCA programs.  When we present an unopened oyster and discuss how “ugly” the outer shell is and then open the oyster and discover the ‘beautiful’ pearl, with a specific format, the children open up about the name calling, harassment, and intimidation that occurs when teachers are not present.  We have a full discussion without ever using the “bullying” word!  We transform the conversation into believing in your gifts, non-judgment of others and a whole lot more!  It’s the most amazing program providing self-esteem awareness.  We plan to expand on this program and change the world!

Why do you think the DSEF is important?

We have been an active supporter of the DSEF for several years.  The DSEF significantly promotes and educates the public about direct selling.  I believe that our business model of direct selling can allow others to have a richer, more meaningful life.  I believe direct selling empowers individuals to set their own goals, choose their own working hours, have financial independence and fulfill their own dreams.  College debt is rising and personal debt is increasing.  We have a growing crisis.  Rather than encourage widespread borrowing, let’s promote a simple entrepreneurial plan that offers financial security and confidence.  The insurmountable debt of our society needs attention and direct selling is an answer.

Thank you, Joan, for sharing your inspiring story with us. We are grateful for the support of companies like Vantel Pearls, that help us to spread the message of ethics, entrepreneurship and integrity around the world. We appreciate you!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Choose Social Media Tools for Your Business

How to Choose Social Media Tools for Your Business

When you begin to consider using social media marketing for your business, the choices can seem overwhelming. There are so many social networks out there, and will the time needed to do all of them really pay off in the long run? How do you choose what makes sense for your business?

Here’s a process you can use to help you decide and then use what you choose effectively:

  • Write down your goals for social media marketing: Are you seeking new customers, or looking to grow your mailing list? Are you interested in finding people that are interested in a business opportunity? By taking some time to consider your goals, your subsequent actions will be a lot more focused.
  • Define your target market: You must understand who you want to reach if you’re going to find them online. So spend some time narrowly defining your target market…their ages, education, income level, interests, etc. Then you can go and find them!
  • Figure out where your target market spends time online: Once you know who you want to reach, then do some research to find out where that target market spends time online. Facebook is a great place to find consumers, but if you’re looking for people interested in a business opportunity you may do better on LinkedIn. If you want to reach a more niche audience, perhaps the people you want to reach are on a more specialized network like fashionspace.com or wahm.com. Don’t just assume that the “biggies” are best for your business. Take the time to do the research so you know which network will help you reach the people you are looking for.
  • Decide how much time you can devote daily: This is also very important. If you’re a solopreneur, you’ve got a lot to do already, and adding the maintenance of dozens of social networks to your plate means that you won’t do anything well. Instead, narrow your focus to one or two social networks based on the daily amount of time you can invest. Remember, doing one social network well is better than spreading yourself too thin and leaving no impression on people at all.
  • Learn the social network before jumping in: Once you’ve got a short list of social networks that would work for your business, spend some time researching them. Talk to other business owners that have used them, and ask about their results and best practices. Read the terms of service of the network so you’re clear on what you can and cannot do as a business on the social network. And take some time to observe how others use the network at a personal level. If most people use the social network personally, you want to be sure your understand the norms and cadence of the interactions there, so you don’t come in like a bull in a china shop, alienating the very people you want to reach.
  • Commit daily: Once you establish your presence on the social network, realize it’s a daily commitment. Especially in the beginning as you’re building your momentum, it’s absolutely critical that you spend time every single day connecting with the people on your social network. Share great content, talk to people, answer questions. It’s the giving of yourself each day that builds the engagement that leads to new business.
  • Add your social networks to your offline marketing: Now that you’ve got an online presence, be sure to add it to your offline interactions. Add the URL of your social presence to your business cards and signage. Invite every customer to connect with you online. Let your in-person business contacts know about special “online only” offers that you provide online to encourage them to join you there. The beauty of the online presence is that you can connect with people a lot more regularly than just waiting to connect in person. Be sure every person you work with is invited to join you online.
  • Measure! This is perhaps the most important part of social media, and the one most often neglected by business owners. It’s not enough to set up your online presence and “feel” that things are going well. You must measure. The ultimate goal of any social presence is to convert contacts on your social networks to people that help you meet the goals you outlined in the first bullet of this article. So if you’re looking to build your mailing list, be sure you’ve got a way for people to sign up to do that, and call it out regularly on your social networks. Then measure how many people come to your sign up form, and how many get to the success page after filling it out. How many do you lose? If too many people are abandoning your form before completion, maybe you need to change your form. If your goal is to get more customers, then you should be measuring how many people are coming from your social network to your shopping page (or into your store…are you asking how they heard about you?), and then how many actually make a purchase after visiting. Google Analytics will give you a lot of this information. Make sure you’ve got it installed on your website, and are looking at the data regularly.

It’s not enough to just jump on Facebook because everyone else seems to be doing it. A measured, thoughtful approach to your selection of social media tools, and then measuring the results of your actions, will bring you much closer to your goals.

What social tools do you use? Why did you choose them? How are they working for you? Would love to read your thoughts in the comments.

How to Use Fun to Increase Business

How to Use Fun to Increase Business

If you’re like most people, you can recall a joke or two that you learned in your childhood and still retell it perfectly decades later.  The reason you remember those jokes is the power of humor.  When we find something funny, it signals our brains to store it in our memory.  Using this idea can be highly beneficial to your business.  Read on for some tips on how to incorporate fun elements into your business and increase your bottom line.

  • Make marketing fun!  Many successful companies have created brands that don’t take themselves too seriously.  For example, a pet waste removal service by the name of Doody Calls is one of the most successful in its locality.  Why?  Its name is simple, memorable, and invokes a laugh, giggle or at least a smile at the sound of it.  Consider using wordplay in your marketing materials; it‘s a great way to stand out from the crowd.
  • Encourage friendly competition.  The reason that gamification has become so popular in business is because it caters to our innate needs for recognition, praise, and the ability to express or display our accomplishments (think trophies and badges).  Companies like FourSquare and Shopkick have taken this to the next level by posting leader boards and reminding you where you stand among your friends.  Even if you are just starting out, create small ways for your customers to “play” and compete with each other for special gifts and incentives.
  • Create a progress tracker.  This works really well on websites, but could also be applied to tangible incentives, like punch cards.  For example, when customers place an order on your website, incorporate a progress bar that displays how close they are to completing the process.  They could even get an extra reward for completing a brief survey upon placing the order.  You could also create a punch/stamp card or other reward system, similar to the one used by Subway, where your card gets stamped with the purchase of each sub up until the 10th one that you get for free.  Something so simple rewards loyal customers and motivates new customers to continually come back.
  • Bring some fun to professional development sessions/team meetings.  Fun is a highly effective motivator, so incorporate it into the contact you have with your downline or other staff.  Create a theme for the meeting and select an appropriate, upbeat song to play as people arrive. (A meeting about personalized customer service could kick off with “Any Way You Want It” by Journey.) Have people pair up to solve a quick riddle or conduct a brief interview with each other.  When you make such events fun for your team, they will look forward to coming, and in turn will enjoy the work part of it even more.  A happy team makes a motivated team.

It’s no secret that success in small business takes a lot of “blood, sweat, and tears” so to speak.  However, making your business fun for yourself, your customers, and your team will increase your ability to maintain success in the long term.

How do you use fun to increase business?  Please share your ideas in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Use LinkedIn for Your Small Business

How to Use LinkedIn for Your Small Business

Raise your hand if you have a LinkedIn account.

Now raise your hand if you haven’t used it since you set it up!

If you’re like many business owners, you set up your LinkedIn account a while ago, but other than serving as an online resume you have no idea what to do with it. But now is the time to change that, because there are many features within LinkedIn that can help you market your small business.

LinkedIn is primarily a networking tool. It is excellent for helping you connect with other professionals with whom you might be able to do business. Whether that’s an employer/employee relationship, a joint venture, or someone that joins your direct sales team, you can find motivated, competent people to connect with for your business when you use LinkedIn effectively.

Here are some ways to take better advantage of your LinkedIn account:

  • Your Profile: Be sure that your LinkedIn profile is complete, and lists all of your experience. Why? Because when people are searching for other people to connect with professionally, they will find you based on the keywords you use in your profile. It’s also a way to highlight your professional experience when people come to check you out. The more experience you have, the more likely it is that someone will choose to work with you.
  • Recommendations: Think about Amazon.com for a moment. Why do you think they include a place for people to leave comments about products? It’s because we’re more likely to believe what other people say about something than what a manufacturer says about its own product. The same holds true for you! When your LinkedIn profile is full of recommendations about how great you are…how committed you are to the professional development of your team…how amazing it is to work with you…people are more likely to believe it! It’s the difference between the resume, and glowing recommendations. Make sure you ask lots of the people that have worked with you to give you recommendations on LinkedIn. It’s an online way to make sure everyone knows how committed you are to the work you do.
  • Groups: LinkedIn also offers Groups, which are an outstanding way to network with others around certain topics, and demonstrate your expertise. Simply search for Groups related to what you do. There are many groups set up for direct sales, product lines, professions, etc. Once you join a group, participate in the conversation, share useful resources, answer questions, and get to know people. As you share great content, people will check out your profile to see who you are (which is why it needs to be complete!) And you can also spark offline conversations with people that may lead to additional business relationships.
  • Answers: Another way to demonstrate your professional expertise on LinkedIn is through LinkedIn Answers. You can find Answers under the “More” section of the LinkedIn top toolbar. Simply browse through the question categories to find questions related to your expertise. Then provide answers to those questions that you can. The more questions you answer, the more you demonstrate your expertise to LinkedIn users, which can lead to future business.

Now all of this, of course, takes time. And you must determine that the target market you want to reach is on LinkedIn. But if LinkedIn’s user base is in line with your goals for social media, making good use of the tools available can help you network professionally and build more opportunities for your business.

Do you use LinkedIn for your business? Does it provide you with additional business opportunities? Would love to read your thoughts on this tool in the comments below.

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Tips for Building and Leading a Team

Tips for Building and Leading a Team

Have you ever listened to a vocal ensemble sing a piece of music?  Usually, there are several different parts being sung such as bass, tenor, alto, and soprano.  Each of these parts don’t sound quite right when isolated, but put together, they contribute something that is greater than any one part.  The same can be said about teamwork in direct sales and small business.  No one is ever a success or failure without the help of others; so building an effective team is important to the growth of your business.  Here are some things to keep in mind for both building a team and leading it well.

Building

  • Identify your ideal team.  Decide what characteristics are important for your potential team members to possess.  With this as your focus, you will be better able to find like-minded people who will be compatible with you and each other.
  • Find quality people.  You don’t want to hire just anyone to join your business, so put in place some measure to recruit smart and talented people.  For example, create an entrance interview where potential employees write down how they work best, what they consider a good reward, and how they are effectively motivated.  This creates an understanding among team members and you of how to best work together toward a common goal.
  • Provide training.  Was Babe Ruth a record-setting hitter the first time he picked up a baseball bat?  Even the most talented person doesn’t walk in on the first day knowing how to do everything right. Provide some initial training when someone is hired, and continue to offer professional development and mentor opportunities throughout your team’s time with you.
  • Implement a recruiting system.  Recruiting can be done through traditional advertisements, the use of social media, word of mouth, etc.  Find a system that works best for your business, and be open to recruits about what your business goals are.

Leading

  • Delegate.  It may be difficult to give up some control, but empowering your employees by delegating important responsibilities demonstrates your trust in their decisions and creates a positive culture of teamwork.
  • Have an open-door policy.  Your team should not hesitate to come to you for guidance, questions, and feedback.  Making yourself as accessible as possible will prevent many employees from making mistakes.
  • Challenge your team.  Encourage them to think outside the box, even if it’s a bit more than you think they can handle.  Part of being a good leader is helping people recognize and utilize their own talent.
  • Acknowledge their talents.  Although you want to create a culture of teamwork, it is also important to give credit to individuals when warranted.  Doing so will keep them motivated to continue doing good work.

Remember the famous saying, “The whole is greater than the sum of its parts.”  Building and leading a great team requires careful planning and continuous learning.  Surround yourself with intelligent people who are willing to work hard, and the sky’s the limit.

How have you created a better team?  Share your tips in the comments below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

 

How to Build a Unique Business

How to Build a Unique Business

What is the first thing that comes to mind when you see a red bullseye? If you’re like most people, your answer is Target.  What is it about Starbucks that makes it different from other coffee establishments?  Perhaps it’s the taste of the coffee itself, the blended language of their drink sizes, or maybe even the first place to bring the culture of Italian espresso bars to the U.S.  These are exceptional examples of a million dollar idea, but they are also standards that we can look up to.  Sometimes it seems as if everything has been done before.  Even so, your business can be a unique endeavor if you can apply and incorporate your own individuality.

  • Focus on your personal strengths.  Even if your business is very similar to others, there is only one you.  Do some serious personal reflection to pinpoint what makes you different.  What can you bring to the table that no one else can?  For instance, you may be one of many direct sellers in your area working for the same type of company.  However, use your strengths to make yourself stand out from the rest.  A consultant with a background in theatre might do very well using his/her knowledge and expertise to create an entertaining and polished sales presentation unlike any that customers have seen before.  Your business is a reflection of who you are, so take advantage of that, and give it your personal flair.
  • Choose a micro-niche.  Instead of casting a wide net and trying to cater to a large market, narrow down your business and your target market.  The more narrow and specific you make it, the more recognized in your field you will become.  For example, a hair salon might focus on children’s hairdressing.  A micro-niche would be a salon that specializes in children’s hairstyles for the pageant circuit.  Now, a very specific target market can be reached, and the business can become a well-known one among those in that circle.
  • Make customer service a top priority.  Considering experiences you have had with other small businesses, what were their strong points?  Where were they lacking?  Use this knowledge to perfect your own customer relations.  Is there something you can offer that goes above and beyond what your competitors are doing?  Think about learning your customers’ names, something personal about them, and what they could get of your business that would somehow make their lives easier or more pleasant.  Modern technology has stolen much of our culture’s person-to-person interaction, so the better your customer service is, the more memorable you will be.
  • Use unusual interests to your advantage.  Whether you are starting a brand new business or looking to make an existing one more innovative, take a close look at your own interests.  Is there something unique or unusual about them?  For example, a forward-thinking individual named Jason Sadler developed an idea for wearing t-shirts to advertise companies wanting viral exposure.  His website has become its own community of people viewing and sharing his team’s content.

The key to building a unique business is identifying your own personal distinction.  What other ways do you bring originality to your business?  Share with us in the comments section below!

5 Tips to Improve Your Social Media Marketing

5 Tips to Improve Your Social Media Marketing

Social media tools can be a wonderful way to increase your business’ visibility while also improving communication with existing customers. However it is not a “magic bullet,” and relying on social media exclusively to build your business is usually a mistake. That said, there are ways to improve the effectiveness of your social media marketing efforts, in order to increase your overall bottom line. Here are 5 tips to improve your social media marketing:

  1. Focus. Instead of jumping onto Facebook or Pinterest and getting swept away with posts from your friends, force yourself to focus on business objectives and goals for the time you’ve allotted for social media marketing for your business. Of course, this means that you need to HAVE some goals for your time. Think about what you’d like social media to do for your business, and write it down. Things like increasing reorders from existing customers, encouraging team members to reach their goals, etc. Then, when you go online, work on activities that are directly related to those goals.
  2. Find the Locals. Yes, social media tools can be great for reaching people far away. But it can be even more effective in helping you build deeper relationships with the people you know casually in your own community. So figure out where the locals hang out online. Is it a Facebook Page or Group for your church or town? A website set up for town issues? Find out where the people you know spend their time, and become actively involved. It’s a great way to build relationships which can ultimately help to increase your business’ visibility.
  3. Do One Thing Well. Rather than trying to have a presence EVERYWHERE online, determine the social site where you’ll both enjoy spending time, and get the most social media “bang for your buck.” Two sites that seem to be doing good things for those in sales right now are Facebook and Pinterest. But whichever site you choose, pick one and really learn it. Invest the time in becoming part of the community, have conversations, and avoid the temptation to just blast your advertisement and move on. This will bring you much greater success than a “finger in every social media pot.”
  4. Time Yourself. How long do you typically spend on social media tools? How does that translate into dollars? If you’re spending a lot of time on social media tools and it’s not translating into sales the way, say, meeting new clients face to face does, then maybe you should reevaluate how much time you’re spending online.
  5. Measure Your Results. One of the biggest mistakes business owners make when using social media is the failure to measure. Setting up a Facebook Page is not enough. You MUST know how it’s working for you, and if the activities on your page are bringing you closer to your goal. So start by defining a goal for your online efforts, and then look at the analytics of each tool, along with the sales you produce, to determine whether the activities you’re engaging in are worth the time you’re investing. At the end of the day, you’re in business to make money. Make sure the work you’re doing brings results.

By making slight adjustments to the way you “do” social media marketing, you can enjoy big improvements which impact your bottom line positively.

What have we missed? What tips do you have to improve social media marketing for small business owners? We would love to read your thoughts and comments below.