Blog

Seven Ways to Increase Friends and Build Your Network

In this digital age, it is now easier than ever to interact with people all around the globe, so a solid network is within your reach. Increasing your friends and building your network is a cost-effective marketing strategy that can lead to sales opportunities in a variety of ways. Read on for seven ways to get started.

1. Don’t just attend events, be an active participant. Deciding to attend workshops, conventions, and the like is a great start to meeting new people in your field. However, you should make the most of your time there. Speak up, be helpful and get involved. Set a goal for how many new people you will meet at an event, and be consistent. The more you do it, the easier it will become.

2. Hold off on the sales pitch. When introducing yourself to potential contacts, DO share your name, business, and other relevant information. DO NOT break into a prepared commercial in hopes of selling yourself then and there. The relationship you want to build must be based on common interests and shared goals. Save the sales pitch for a follow-up meeting or phone call.

3. Ask good questions. When talking to people you’ve just met, asking questions shows that you are interested in what they have to say and that you are truly listening. Take this strategy to the next level by asking the right types of questions that facilitate a worthwhile conversation. For example, “So how do you like the food here?” will doom you to several minutes of small talk and get you nowhere. On the other hand, “So what is your role in your business?” and “What are you hoping to get out of this convention that will help you in your business?” are more effective questions that get people talking about themselves. Not only are you learning more about them, but you are building the foundation for a professional relationship. As you perfect your conversations skills you may want start with and develop a script to help you with this process.

4. Follow up. So you’ve met several potential contacts; now what? Don’t be lax about initiating the first phone call or email. Remind the person where you met him or her, mention that it was a pleasure to meet, and set a time to discuss what you talked about earlier. Furthermore, don’t wait more than a day or two after meeting the person to make contact. Make this a weekly habit to meet with new people.

5. Incorporate your online presence with your offline presence. When you meet people at a networking event, be sure to give them what they need to find you online (your website URL, Twitter handle, etc.). It’s also a good idea to arrange for face-to-face meet-ups with some of your online business contacts. By integrating your networks, you enhance those relationships and build your business.

6. Ask friends to make introductions. When you’re at a social gathering or event, don’t be shy to ask your friends to introduce you to other people. Just like in tip one, set a goal for how many new people you want to meet.

7. Do something new. Don’t sit around and wait to be invited to a party or event. Make it happen. Find something new that peaks your interest or something that you have no concept of. Once you get there have fun, engage in conversation with others, and tag along with individuals you like. Again, set a goal for how many new people you would like to meet.

What are your ideas for building your network? Please share them with us in the comments section below.

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Blog

DSEF & FTC: Thinking about Layaway? Know the Fees Before You Shop

Today’s highlighted blog post from FTC/NCPW:

Thinking about Layaway? Know the Fees Before You Shop

November 17th, 2011 by Lisa

As Black Friday draws near, thoughts turn to holiday shopping, and how to get the items you want for a price you can afford. If you choose to buy using layaway, the Federal Trade Commission (FTC), the nation’s consumer protection agency, has a few holiday tips for you:

First, get all the details about the retailer’s layaway plan in writing before you shop. Look for the terms of the plan — including the time you have to pay for your items, the store’s refund policy for layaway items, minimum payments, and layaway charges or other fees.
Second, it’s useful to compare the costs of using layaway versus using credit. Add up the total amount in fees you will pay at a specific store before you get your item(s) out of layaway. Then, if you have a credit card, determine how much money in interest you would pay if you charged the same item(s).
Third, be sure to check out the store, including online retailers, before you shop there at all. Your state Attorney General’s Office (www.naag.org), local consumer protection agency (www.consumeraction.gov), and your local Better Business Bureau (www.bbb.org) can tell you if consumers have filed complaints against the retailer or online service.

Before you hit the stores, take a look at the FTC’s consumer alert on layaway plans. Also, if a store fails to disclose important terms of its layaway plan, it may be breaking the law. If a retailer hasn’t explained its layaway terms, or has otherwise misled you about them, file a complaint with the FTC at ftc.gov/complaint or by calling 1-877-FTC-HELP (382-4357).

For 13 years, the DSEF has been proud to partner with the FTC and other organizations to offer a wide array of education events and resources that encourage consumers nationwide to take full advantage of their rights and make better-informed decisions.

You’ll find a wealth of resources at www.ncpw.g ov that will help you protect your privacy, manage your money, learn more about credit and debt, decipher advertising messages, and steer clear of fraud and scams.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

Direct Selling Education Foundation

Blog / Teleseminar

DSEF & Money Wise Women: Become a Sought After Speaker to Grow Your List, Attract Clients & Make Your Biz THRIVE!

Today’s highlighted post from Money Wi$e Women Get Smart Teleseminar Series:

Become a Sought After Speaker to Grow Your List, Attract Clients, and Make Your Business THRIVE!

Would you like to walk out of your house in the morning, go to a place where you know no one and come home with clients in the afternoon? If so this info. packed session is for you. You will learn: All the reasons why public speaking is the best business building strategy, how to get started to position yourself as a speaker and get booked, what to do before during and after your presentation to come home with clients.

DSEF proudly sponsors the free Money Wi$e Women Get Smart Teleseminar Series hosted by Marcia Brixey, Founder and President of Money Wise Women Educational Services and author ofThe Money Therapist: A Woman’s Guide to Creating a Healthy Financial Life. The series covers topics related to business and finances and provides women the opportunity to learn from professional experts in a safe, comfortable environment.

To find out about upcoming teleseminars, visit http://www.moneywisewomengetsmart.com/

Blog

Top 10 New Year’s Resolutions for your Business

Top Ten New Year’s Resolutions for your Business

Another year is almost through, and just like most of us make resolutions for our personal lives, it is also a smart idea to make some for your business as well. So before your pop open that champagne and watch the ball drop in Times Square, consider making a few changes to boost your business in 2015.

Improve your time management. Take an inventory of what your typical day looks like. What areas lack efficiency? What duties can be multitasked to save time? Perhaps your daily to-do list is too long. Prioritize aggressively to get a handle on how much can actually be accomplished in any given day.
Give back to your community. Remember that your business is part of a community. Giving back has an endless list of mutual benefits for everyone involved. Make a point to find one or two local organizations with which to involve yourself this year. You can find some good ideas here.
Learn something new. Even if you’ve been in business for decades, there are always new, exciting, affordable, and convenient opportunities to further your business education. Consider taking a mini-course at the local community college or participating in a webinar hosted by others in your industry.
Get organized. Whether you’re dealing with actual papers in a filing cabinet or electronic files on your hard drive, organization is essential to productivity. Now is a good time to set aside any documents you might need for tax purposes, as April 15 will sneak up on you in no time. Maybe your customer records need updating, your finance software is inefficient, or your desk is buried in paperwork. Focus on one aspect and bring order to it so you can start fresh in the New Year.
Predict your financial future. The end of the calendar year is an opportune time to look back on your overhead and sales volume. Using this information, plan ahead for the coming months so you don’t spend money needlessly and you do make the most out of your current investments.
Set realistic goals. A goal that is realistic is one that is both specific and attainable. It’s okay to think big and challenge yourself, but create benchmarks so you have a path to get there. For example, if you want to increase profits by 50% next year, what has to be done each week and each month to make that happen? Answers to those questions will guide you in setting your objectives.
Update your website. Do some exploratory surgery on your website, searching for things like broken or outdated links, unnecessary flash content, and information about discontinued products. Even a cosmetic reboot may be just what your business needs to start anew in making the best use of your website. While you’re at it, consider creating or updating your social media presence such as networking sites and blogs.
Back up your files. In addition to manually backing up files onto a CD/DVD or flash drive, most internet service providers and antivirus software companies offer free or inexpensive online storage services. Take advantage of these because all it takes is one accident to erase years of data and hard work. It’s simply not worth the risk.
Ramp up your customer service. In what areas is your customer care lacking? Do you procrastinate in making courtesy or follow-up calls? How long does the average customer usually have to wait before they get a return call or email after making an inquiry? Make customer service a frequent flier on that to-do list of yours.
Celebrate your accomplishments. Every once in awhile, it’s important to evaluate what you have done well and give yourself a pat on the back. As a business owner, you are ultimately the one responsible for every outcome, good and bad. When you reach a goal or solve a problem, reward yourself by going out to your favorite restaurant or simply taking a much-needed day off. You will feel re-energized and motivated to forge ahead and tackle the next project or obstacle.

What resolutions have you made for your business? Please leave a comment below and have a happy, prosperous New Year!

Blog

DSEF & CBBB: Five Business Lessons I’ve Learned From My Dog

By Holly Doering

1.) If You Give Someone a Second Chance, You Are Sure to Benefit Too.

The latest addition to our family, a Blue Heeler, got in trouble at her original home for chasing livestock. Through a friend of a friend, we learned the little dog’s story and rescued her. She has a forever home with us and she seems grateful. I never expected to fall in love with an animal weighing just 21 pounds—I’ve always been a “big dog” person. But she has brought so much joy and serendipity to our lives!

Why not give someone else a second chance today—a coworker perhaps. Most people are just doing the best they can, given what they know. Forgive them for a perceived wrong they may have done you and more forward with a joyful spirit.

2.) Focus. Focus. Focus.

Anyone who shares their life with an Australian Cattle Dog already knows—they can’t be distracted from their pursuit of their passion. With ours, it is a Frisbee. One day I got a tortilla out of the refrigerator to make dinner and she started jumping up and down. She thought it too was a Frisbee. I often think, if I were as focused about writing my novel as she is on fetching the Frisbee, I’d be published by now. Her secondary obsession is the ball–and anything that looks like one, such as an apple, or a tomato. Whatever your task is, put all your energy into it. It’ll get done faster and better.

3.) Playbreaks Make You More Productive

Of course, you can’t stay focused 24-7. Even my dog takes naps–and when she sleeps, she is really out. When I get into writing an article, blog, or essay, I get very intense and will sit at the computer until my shoulders cramp. This isn’t good for the human body. My Blue Heeler reminds me to get up every few hours, stretch, eat something, and of course—take her outside for a Frisbee session. She is very insistent. And she’s right. You can avoid hitting the point of diminishing returns (and do your body a favor) by taking frequent small breaks. A BBB Accredited massage therapist told our office this once, but it took a dog to really drive the point home.

4.) Multi-tasking Doesn’t Work As Well As You Think.

Ever tried to do two, three, or even four things at once? When my dog starts whining, sometimes I think I can keep working on the computer with one hand and throwing the ball for her with the other. Uh-uh. That doesn’t work. A recent study showed that the more different tasks we try to cram into the same period of time, the more tired our brain becomes. It is better to concentrate on one task until it is finished. The speaker on NPR who was referring to the study said that the most efficient way to work is to limit the number of times that you check your email in a day and to turn off those pingers! Case in point on the home front: Last night while washing dishes, something bubbled over on the stove because I had forgotten to check on it—because I just wanted to finish one more dish, and then one more.

5.) It’s Not All About Me.

Limiting interruptions is good. Choosing which interruptions are priority is better. It isn’t usually convenient for me to stop what I’m doing and attend to my dog’s needs. But when I make the time, she’s a lot happier—and ultimately so am I. It can be frustrating to be interrupted by coworkers, callers, and clients who need something from you. However, by helping others with their tasks and problems your own will inevitably go better. Make the time. It’s not all about you.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

Blog

5 Easy Ways You Can Give During the Holidays and Build your Business

During this season of giving, it’s easy to get caught up in the hustle and bustle of shopping for loved ones, preparing for holiday parties, and decorating our homes and places of business. However, we all know the importance of giving back to those in need. This holiday season, you can include charity into your business; you’ll be doing a good deed, but at the same time, you will be able to grow your business.

Help out local food banks. – Food banks are always in need of volunteers. One way to help is to offer to pick up food door to door in your neighborhood and deliver it to the food bank. At each pickup, leave a business card or flyer with a promotion to donate a percentage of your proceeds to the food bank. However, be sure and ask for permission from the food bank or any charity you work with to leave your business card or other promotional item. Those who are kind enough to be donating food will welcome the opportunity to continue giving back while doing their holiday shopping.
Donate products or services. – You don’t have to contribute cash to a local charity in order to have an impact on the community. Instead, you can offer pro-bono services to help those in need. Many school parent-teacher organizations sponsor tricky trays (chance auctions) to raise money for the band trip, new sports uniforms, or classroom technology equipment. Consider putting together a gift basket for the event that includes information about your business. Gifts donated can be anything from jewelry and cooking supplies to yoga classes and spa days. Your business will get some free advertising, and because you are actively benefiting the community, you may find yourself with a whole new customer base as well.
Host a family-oriented event. – Keeping in mind the needs of your customers, it isn’t difficult to plan an event that welcomes young families into your place of business. How about a morning with Santa Claus? Your customers bring their children in to meet Santa, get a free picture with him, and have some complimentary milk and cookies. This is a hospitable way to usher in the holiday season, meet and greet your customers, and give your business a boost for the New Year.
Support veterans’ families. – Put together a thoughtful care package filled with your products or vouchers for services to send to local families of veterans or active military. Include your business card and incentives for them to try your other products. Not only will you be supporting our troops, but you may even tap into a whole new customer base.
Take advantage of community service opportunities. – Most churches and other nonprofit organizations perform regular community service. By joining these types of organizations, you can make giving back a regular part of your business model. Additionally, (again with the permission of the organization), you can leave your card and promotions to try the products or services your business offers. This is also a suitable way to initiate contacts within the community that will allow you to continue your charitable efforts.

By giving back during the holiday season, you not only do your part in helping those in need, but you also encourage loyalty among your customers by showing that you have a vested interest in the community. In these tough economic times, many people are looking for affordable ways to support their local business owners and would welcome such opportunities, especially as they prepare for holiday celebrations.

What are some ways your local businesses have given back during this holiday season? Please share your comments with us below!

Blog

DSEF & CBBB: Can Google Find You?

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

Can Google Find You?

Here’s how to boost your Google Search Ranking in 2 easy steps.

A few months ago, I wrote about what Google+ was and wasn’t doing for small business owners. Here’s what it’s not doing: welcoming your social network marketing efforts with business profiles on the site. Here’s what it is doing: offering you an easy way to demonstrate your relevancy and increase your ranking.

It wasn’t long ago that we were all scrambling to add Facebook “like” or “recommend” buttons to main websites, blog posts, and product pages. You may very well have a half a dozen or more widgets allowing your fans to link to your pages via Facebook, Twitter, LinkedIn, Reddit, StumbleUpon, Delicious, and other link sharing sites. Some link sharing sites have staying power, and others were temporary fads. Only time can reveal whether new sites will appeal to users.

So, why do you need a Google+ widget?

Because it’s Google, obviously. The same company on which you depend to summon up your link in response to relevant queries is offering you an opportunity to embed on any site an easy way for your customers to validate your page to Google.

Whether or not Google+ will succeed is still to be seen. There’s no sense in going ‘all in’ just yet, in the same way that you wouldn’t invest everything to base your entire business on HP Touchpads. But a small, inexpensive, and simple campaign based on Google+ can improve your local search results and drive traffic—virtual or physical—to your site.

A few easy steps:

* Create a profile on Google Places

* Identify customers with Google accounts—those using gmail addresses

* Create an email campaign asking for online reviews on Google Places

* Embed code allowing customers to easily give you plusses on Google+

* Ask customers to share your Google+ badge

Google has recently made public their intentions to help every business get online. They have been unrolling the program slowly, overseas, and beginning in the US in the state of Texas. Google wants to support small business owners online; this much is clear. So don’t worry about the latest fad. Instead, just make these two sensible changes. Get on Google Places, if you’re not already, and get your Google+ badge so you can claim your piece of Internet real estate and start collecting plusses.

Blog

8 Ways to Develop Good Habits and Overcome Bad Ones

8 Ways to Develop Good Habits and Overcome Bad Ones

Good habits are like driving a new car. Everything runs smoothly and feels in sync. You get to your destination efficiently and in style. You make a great first impression as you pull up.

On the other hand, a bad habit is like driving an old clunker. Everything has duct tape holding it together. You arrive late and must put yourself back together. You quietly hide and park far away not to be seen.

In business good habits elevate and bad habits become major pitfalls. Here are some ways to develop good habits and overcome bad ones:

Just like in a map, “X” marks your destination. You need to write down the habit you want to develop. This is the big “X” on your map. Post your goal big and put it somewhere you’ll see it every day. Read it aloud every time you pass it.
You must see yourself achieving your goal. Schedule a few minutes several times a day to imagine, visualize going through the process, and succeeding.
Keep starting over if necessary. Consider previous tries to be warm ups, and don’t give up.
Break your goal down into smaller and achievable steps.
Create a mantra. Say it over and over again while engaging in the challenge.
Partner with someone who can be your cheerleader, and help each other develop good habits or overcome bad ones.
The biggest key is to do it for 30 days. Mark each day on your calendar and the action will become a habit.
Create a certificate/diploma of achievement, frame it, and hang it in your office to remind yourself that you’re growing and succeeding.

It’s time for you to trade in your old habits that don’t work for new ones that elevate your business. Businesses have a lot of systems in place to create efficiency and results. This is a system that you can rely on as part of your professional development.

Do you think this process can help you? What tip would you like to add? We would like to hear your thoughts in the comments.

Blog

Using Honesty to Build Your Business

Using Honesty to Build Your Business

”Honesty is the cornerstone of all success, without which confidence and ability to perform shall cease to exist.” ~Mary Kay Ash

Mary Kay Ash was one of the greatest role models for business and business women and a trail blazer in the direct sales industry. If you want your business to succeed, want to attract people, keep their loyalty and create a raving fan base, then honesty is the key. Here’s how honesty can build your business:

Your honest story – People will support your business if they feel a connection with you. This is a great opportunity to share how, what, where, when and why about your business. This creates an honest and authentic foundation for business growth.
Honest testimonials – Honest testimonials are like gigantic walking billboards for your business. Creating genuine audio and visual testimonials are more powerful than any paid marketing or commercial.
Honest references – Ask people who know you to mention and share your ethical qualities. People will seek out your business because they know they are dealing with an honest person.
Display a framed Honesty Policy – Boldly display your business commitment and customer service policy by the door or on your written materials. This will make you and your business memorable and generate positive word of mouth.
Create an honesty motto – For example: We are true to our customer’s needs. People will share your motto when talking about your business. This is a simple way for people to remember and share your business praise.

In our internet era, your reputation can spread virally very quickly for better or for worse. Setting honesty as your cornerstone will help grow your business strong and give it longevity.

How do you promote honesty in your business? Would love to read your ideas in the comments below.

Blog

6 Ways Mistakes Can Benefit Your Business

6 Ways Mistakes Can Benefit Your Business

You get a great idea to offer free shipping. Your customers love it, but you then realize that it is too expensive and you have to discontinue it.

How could you make such a big mistake? Before you berate yourself too much, here are some benefits to consider.

The benefit of realization – You’ve realized that your customers want free shipping. And you realized it was too expensive. That you have to find ways to lower shipping costs and that you can’t just implement something new without investigating the cost.
The benefit of research – You call up other shippers to try finding lower shipping rates, you join a business network to find out more about logistics, and you start talking to neighboring businesses about their shipping suppliers.
The benefit of finding options – You get a lot of advice from peers, you connect with a business advisor at SCORE, weigh options, and think out of the box.
The benefit of learning – You’ve learned that free shipping can bring new customers and make them happy. You’ve learned that certain products are cheaper to ship than others. You’ve learned about SCORE offering business advisors. And you’ve added great new people to your business network.
The benefit of solutions and conclusions – You’ve created new solutions for your business. You can continue to offer certain items with free shipping. You implement a loyal customer rewards free shipping program. You also offer free shipping if people purchase over a certain amount, which helps offset the cost.
But hold on – there’s more! Because of this mistake, you find out that free shipping is a crucial part of your business, you now belong to a business networking group that brings knowledge and referrals, you’ve connect with a SCORE business advisor that has helped you in other areas of your business, and you’ve gained new insights to build your business even stronger.

A keen business person turn mistakes into benefits and these experiences create the building blocks for success. What mistakes have you learned from? Which mistakes have led you to more opportunities? Pleas share your comments with us.