All posts tagged consumer rights

DSEF & CBBB: The Worst Fees of 2011

DSEF & CBBB: The Worst Fees of 2011

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB):

The Worst Fees of 2011

BY GREG HUDSON – DECEMBER 27, 2011

It was the year of fees, reports MSN’s Money Matters. As businesses scrambled to make up lost revenue, they tacked on charges for everything from paying a bill (online and offline) to printing out your concert tickets at home. With so many fees frustrating consumers in 2011, narrowing down the list was a daunting task, writes Liz Weston. But here are her top five stupidest fees of the year:

Debit card fees: After Congress limited how much banks could charge merchants for each debit card transaction, banks started making customers pay instead. Fortunately, the backlash was “immediate and fierce.” Banks that had begun charging monthly $4 and $5 fees, quickly pulled the programs.

Boarding pass fees: First, airlines started charging for checked baggage and onboard meals. But this year, Spirit Airlines, which markets itself as a low cost airline, out did the fee-crazy industry by charging a $5 fee for having your boarding pass printed out at the airport counter, rather than a kiosk or on your home computer.

Early-termination fees for TV service: Be sure to read the fine print when you sign up for new a television service. Pay TV providers, such a Verizon Fios and DirecTV, are taking a pay from cellphone carriers and hitting consumers with high charges (from $200 up) for early termination of services.

See the full article and the rest of MSN’s list here.

 

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

DSEF & FTC: Is Losing Weight Really this Easy?

DSEF & FTC: Is Losing Weight Really this Easy?

Today’s highlighted blog post from FTC/NCPW:

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Is Losing Weight Really this Easy?

It’s some pitch — lose lots of weight quickly with products you can try for free. Even better — the products seem to be endorsed by trusted news sites, and satisfied “reporters” attest to all the unwanted pounds they’ve dropped.

Those were the kinds of claims behind a recent complaint filed by the FTC and State of Connecticut against Boris Mizhen and his companies, who allegedly used fake news websites to promote weight loss products. Featuring stories like “Acai Berry Diet Exposed: Miracle Diet or Scam?,” the sites often displayed the logos of major news sources,  including CNN, MSNBC, and Fox News, and featured fake reporters claiming to have lost lots of weight quickly without any special diet or real exercise. Many people who followed the links and signed up for a free trial, rather than paying a small shipping handling fee, ended up paying $79.99 for the trial, and for recurring monthly shipments of products that were hard to cancel, the FTC alleged.

For 13 years, the DSEF has been proud to partner with the FTC and other organizations to offer a wide array of education events and resources that encourage consumers nationwide to take full advantage of their rights and make better-informed decisions.

You’ll find a wealth of resources at www.ncpw.gov that will help you protect your privacy, manage your money, learn more about credit and debt, decipher advertising messages, and steer clear of fraud and scams.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

DSEF & CBBB: Names Top Ten Scams of 2011

DSEF & CBBB: Names Top Ten Scams of 2011

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

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BBB Names Top Ten Scams of 2011

Better Business Bureau investigates thousands of scams every year, from the latest gimmicks to schemes as old as the hills. Our new Scam Source (www.bbb.org/scam) is a comprehensive resource on scam investigations from BBBs around the country, with tips from BBB, law enforcement and others. You can sign up to receive our Scam Alerts by email, and you can also be a scam detective yourself by reporting scams you’ve discovered.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

DSEF & FTC: Payday Mayday: Seek Alternatives to Costly Loans that Can Sink You

DSEF & FTC: Payday Mayday: Seek Alternatives to Costly Loans that Can Sink You

Today’s highlighted blog post from FTC/NCPW:

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Payday Mayday: Seek Alternatives to costly Loans that Can Sink You

The ads are everywhere — on the radio, television, the Internet, even in the mail. They refer to payday loans, cash advance loans, check advance loans, post-dated check loans, or deferred deposit loans. And their promises of quick cash to get out of a financial bind can be tempting to many.

For 13 years, the DSEF has been proud to partner with the FTC and other organizations to offer a wide array of education events and resources that encourage consumers nationwide to take full advantage of their rights and make better-informed decisions.

You’ll find a wealth of resources at www.ncpw.gov that will help you protect your privacy, manage your money, learn more about credit and debt, decipher advertising messages, and steer clear of fraud and scams.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

DSEF & Money Wise Women: Raising Money Smart Kids

DSEF & Money Wise Women: Raising Money Smart Kids

Today’s highlighted post from Money Wi$e Women Get Smart Teleseminar Series:

Raising Money Smart Kids

Learn how parents can help their children develop a healthy attitude towards money. Janet Bodnar will share a wealth of suggestions, ideas and tips on raising money smart kids — from a young age to college bound teens.

Janet Bodnar

Janet Bodnar is editor of Kiplinger’s Personal Finance magazine. During her career at Kiplinger, Bodnar has written about a wide range of topics on investing, money management and the economy. She is also a nationally recognized expert in the field of children’s and family finances, and the author of several books. Her latest book is Money Smart Women: Everything You Need to Know to Achieve a Lifetime of Financial Security (Kaplan). Praising Money Smart Women, Time magazine noted that Bodnar “avoids the patronizing finger wagging and sticks to giving advice that women can really use.” She speaks frequently on the subject of women and money. Bodnar’s “Money-Smart Kids” column appears regularly at www.kiplinger.com/columns/kids. It was chosen by Moneysmartz.com as one of the top financial columns online. And Bodnar is the kids and money coach on the AOL Coaches site.

DSEF proudly sponsors the free Money Wi$e Women Get Smart Teleseminar Series hosted by Marcia Brixey, Founder and President of Money Wise Women Educational Services and author ofThe Money Therapist: A Woman’s Guide to Creating a Healthy Financial Life. The series covers topics related to business and finances and provides women the opportunity to learn from professional experts in a safe, comfortable environment.

To find out about upcoming teleseminars, visit http://www.moneywisewomengetsmart.com/

DSEF & CBBB: Helping Small Business Owners Manage Credit Wisely

DSEF & CBBB: Helping Small Business Owners Manage Credit Wisely

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

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Helping Small Business Owners Manage Credit Wisely

BBB and Capital One Managing Credit – Made Simpler Partnership to offer businesses tailored advice and easy-to-follow tips online for free

“Faced with the realities of the economic downturn, millions of small businesses have been forced to take a second look at their finances, including examining their spending habits and how they use credit,” said Stephen A. Cox, President and CEO, Council of Better Business Bureaus. “Regularly examining your business’s finances, including how and why you use credit, is important. BBB’s Managing Credit – Made Simpler provides easy-to-follow tips, checklists, and advice compiled to help small businesses better handle and successfully build their business’s credit record.”

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

DSEF & FTC: Out with the Old (Computer): How to do it Safely

DSEF & FTC: Out with the Old (Computer): How to do it Safely

Today’s highlighted blog post from FTC/NCPW:

December 28th, 2011 by Lisa

Did you get a new computer for the holidays? Wondering what to do with your old one?

Since computers often hold personal and financial information, the most important thing you can do is ensure that its hard drive doesn’t become a treasure chest for identity thieves.

For starters, you should understand how your hard drive works. When you save a file, especially a large one, it is scattered around the hard drive in bits and pieces. When you open a file, the hard drive gathers the bits and pieces and reconstructs them. And when you delete a file, the links to reconstruct the file disappear.

But the bits and pieces of the deleted file stay on your computer until they’re overwritten, and they can be retrieved with a data recovery program. To remove data from a hard drive permanently, the hard drive on your discarded computer needs to be wiped clean.

OnGuard Online.gov has great information on how to clean your hard drive and dispose of your computer to help avoid identity theft. Click on this link to find out more.

 

DSEF & CBBB: New Website Provides Health Insurance Price Details

DSEF & CBBB: New Website Provides Health Insurance Price Details

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

– OCTOBER 11, 2011POSTED IN: HEALTH CARE SERVICES, INSURANCE

As the price of health insurance continues to climb, many consumers are wondering why the changes occur. A new website aims to provide this information for every state beginning Thursday, reports USA Today.

With the passage of last year’s health care law, insurance companies are now required to provide this information to customers. The website, http://companyprofiles.healthcare.gov/, offers information regarding raises in price, as well as the company’s reasons for doing so.

Users simply click on their state, and are directed to a list of all health insurance companies in the area. The site also includes a section for customers to leave comments.

To read the full article, visit http://www.usatoday.com/money/perfi/insurance/story/2011-10-07/health-insurance-rate-hike-website/50682044/1

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

DSEF & FTC: Getting Real Debt Help

DSEF & FTC: Getting Real Debt Help

Today’s highlighted blog post from FTC/NCPW:

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Getting Real Debt Help

Having trouble paying your credit card bills? Is your home in danger of foreclosure? In this tough economy, many people are struggling with their debts. Ads from companies offering to help may be tempting, but beware – this could be a trap that will leave you worse off than before. You can usually get the same results yourself, for free, by trying to work out something directly with your creditors.  In addition, there are places you can go for low-cost or no-cost help if you need it.

For 13 years, the DSEF has been proud to partner with the FTC and other organizations to offer a wide array of education events and resources that encourage consumers nationwide to take full advantage of their rights and make better-informed decisions.

You’ll find a wealth of resources at www.ncpw.gov that will help you protect your privacy, manage your money, learn more about credit and debt, decipher advertising messages, and steer clear of fraud and scams.

Please take a moment to share the resources on this Web site with others in your communities and companies and, together, we’ll help build a nation of better-informed and educated consumers.

Charles. L. Orr
Executive Director

Direct Selling Education Foundation

DSEF & CBBB: Five Facts You Didn’t Know About the BBB

DSEF & CBBB: Five Facts You Didn’t Know About the BBB

Today’s highlighted blog post from the Council on Better Business Bureaus (CBBB)

Click here:

Five Facts You Didn’t Know About the BBB

1.)   We are not a government agency.

2.)    Complaints are handled by the Better Business Bureau office in the area where the company is based.

3.)   The BBB is not a consumer watchdog.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

DSEF Academic Engagement

Complete a brief survey to help us identify academic or university connections companywide.

This survey will help us learn more about:

  • The various partnerships each department has with a professor, college or university.
  • The existing connections that our employees may have with a university.
  • How our team can better support or align with these relationships.

Please provide us with the following contact information:

Do you or your department have an ongoing professional partnership or personal relationship with a university, college professor, program or department?