All posts tagged home business

Creating Great Ideas For Your Business

Creating Great Ideas For Your Business

Have you ever felt unable to come up with a new idea?  It can be frustrating when you feel that everything has already been done before.  Creating great ideas doesn’t have to feel this way, and it can be done by tapping to your own experiences and previous ideas.  Read on for some ways to get started.

  • Break down your niche market even further and fill in those needs.  Niche marketing is an effective way to stand out from your competitors.  With some research and preparation, you can find a smaller segment of your market to focus on and provide solutions to those customers’ needs.  For example, one direct seller of travel packages decided to create a niche out of her love of homeschooling by tapping into her family’s experiences combining travel and learning.  This is a great niche since there are many families throughout the country who home-school their children, but at the same time, it is a very specific market and need that is being fulfilled.  Start with what you know, do some research online and in person (customer surveys, interviews), and segment your target market.
  • Improve upon old ideas.  Perhaps there is something you have tried in the past that didn’t work as well as you had hoped.  Instead of scrapping the idea altogether, go back and evaluate exactly how or why it went wrong.  Maybe you tested out a new activity at your home party designed to spark interest in your opportunity, but it fell flat.  Consider your audience, your presentation, the level of difficulty, the fun factor, etc.  How could you make it better?  By improving upon old ideas, you may be able to come up with something completely new and much more effective.
  • Combine ideas.  Sometimes our ideas don’t work well on their own, but combined with each other, can help some aspect of the business tremendously.  Many direct sales companies ship all the products ordered at a home show directly to the hostess.  From a guest’s perspective, it all becomes a waiting game about when the hostess gets around to contacting you that your order is in, or when she is available for the guest to pick it up or drop it off to her.  In a lot of instances, the process of getting the product to the guest can be complicated and time-consuming.  One consultant had an idea for the hostess to send a text message to her guests when the order arrives in the hopes that it would speed up the process.  However, this idea relied too heavily on the hostess actually sending the text.  Instead, the consultant combined this idea with another idea for a contest; she contacts the hostess around the time of the expected shipment to make sure it arrived, and then the consultant sends out a text to the guests that the first one to get her order receives 10% off the next purchase.  Get creative by recycling and combining past ideas.
  • Collaborate with others.  There is a multitude of ways to collaborate with others for a mutually beneficial outcome.  Consider direct sellers from other companies as well as local businesses related to yours for a starting point.  For example, a local weight loss center opened their doors to an independent makeup consultant to set up her table in their lobby once a week.  Every time someone came in for a weigh-in appointment, the consultant had an opportunity to demonstrate some products and offer a “total makeover” to celebrate the customer’s weight loss.  This helped the consultant reach a new and more populated customer base, and it helped the weight-loss center stand out from its competitor down the street by offering an extra service.  Use your networking skills to join forces with others and brainstorm ideas that will benefit both parties involved.

How have you generated some great ideas?  Please share with us in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Questions to Improve Your Business

Questions to Improve Your Business

Running any kind of business requires a lot of self-awareness and self-reflection.  Self-awareness helps us use our strengths to their fullest potential and minimize our weaknesses, while self-reflection allows us to improve upon past mistakes.  In order to tap into these two qualities and improve your business, ask yourself the following questions to focus your energy in all the right places.

  • What do I do best?  Perhaps you have a unique way of making people feel comfortable, getting them to talk about themselves, and leaving a positive memorable impression on them.  Harness your strengths into selling power for your business.  Make it a point to chat up as many guests at a home party as possible, and conduct your networking opportunities face-to-face when you can.  Whatever you happen to be good at, find a way of incorporating it into your business because you’re not just selling a product; you’re selling yourself.
  • What is my product’s best solution?  The product or service you sell must be the solution to a customer’s problem.  Most likely, it has several uses.  Decide which is most valuable and desirable for consumers and emphasize it in your demonstration and marketing efforts.  For example, your company’s line of educational books for children comes with a trade-in program for customers who make at least one purchase every six months.  This solves the all too common problem of children’s rooms being overfilled with books they’ve outgrown.  Such a unique and valuable solution to a problem plaguing most parents should definitely be one of the first things a customer learns about your product, as it sets it apart from competitors.
  • Where are most of my sales coming from?  This applies to both your demographic and your method of sale.  What is the profile of the customer who is buying the most?  (Businesswomen between 25-45 years old, mothers of young children) How are those sales being made? (online, at a home show, through referrals)  Analyzing your sales will help you maximize your marketing efforts so you get the greatest return on your investment.  It will also reveal any dead-ends you may have been unknowingly pursuing.

You’ve asked the questions; now what do you do with the answers?

Make the best use of this information by creating an action plan.  Set a goal (be specific with numbers and deadlines), create benchmarks, plan rewards for yourself, and map out your path to completing the goal.  If your goal is to implement a target marketing campaign, use the information you have about your strengths to come up with a way to execute the plan. Identify the solutions your product provides in order to hook your target market, and plan sales methods that will reach them.  Now your business approach is based on proven information about just a few elements which are essential to improving your business.

Being aware of yourself and being willing to reflect on past actions are two qualities that can make you a strong business owner.  Remember to always be honest with yourself about the answers to these questions, and commit yourself to putting your action plan into effect.  What questions do you think should be added to the list?  Please share your ideas below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Why Price Doesn’t Matter

Why Price Doesn’t Matter

Whether you’re making a big purchase like a new car or a small one like a jar of baby food, there is a variety of factors to consider besides how much something costs.  Like virtually all direct sellers, you really cannot control the price of your products, but successful salespeople know how to think like a customer.  In doing so, you can showcase those other factors that most likely outweigh price.

  • The product is a solution to a problem.  You’ve probably heard before that you should be educating your customer about the benefits of your product and how it can solve a problem.  For example, a businessman who travels frequently wants to improve his diet, but finds it very difficult to do so on the go.  Your company’s individually-sized protein powder packets can easily be mixed into a bottle of water and supplemented with whatever else he happens to be eating at the airport or in the hotel.  This convenience may come with a higher price tag, but in this case, the benefits far outweigh the cost.
  • Present a good value.  Customers are always in search of a good value.  As a representative of this product, it’s up to you to know what the product’s overall value is and how to share that information with your customers.  In the example above, the product offers convenience and nutrition, two things that contribute to its value.  Find out what the customer is looking for, since value can be perceived differently by everyone.  Aside from the protein powder’s nutrition and convenience, it also mixes well and pours easily out of the packet to eliminate messes; most people would rather pay a bit more for a product that suits their needs in so many ways.  Everyone wants to get the most value out of a hard-earned dollar.
  • Know why you have a competitive edge.  Knowing what your consumer wants and needs is important, but it’s also important to know what your competitors are offering.  It’s not uncommon for a customer to say, “But the XYZ company has this same kind of thing for a lower price.”  Such a statement can make or break the sale, depending on how prepared you are to respond.  Your customer may not realize that the competitor offers an inferior guarantee or that its product is made from lower quality materials.  Educate yourself about not only your product line, but also how your company competes with similar products and prices.
  • Offer peace of mind.  Because there is some degree of risk involved in making any kind of purchase, you want to be the one to minimize that risk and offer peace of mind to your customer that he or she is making the right decision to buy from you.  Of course you want to emphasize any guarantee policy that your company has in place, but you should also emphasize the quality of the product and your commitment to satisfying the customer.  Let’s say at a home show, one of the guests is visiting the hostess from out of state and is worried about the hassle and cost of having to make a return or exchange.  Offer to cover the postage and personally take her through the process if she needs to send something back.  With someone’s biggest concern no longer an issue, the sale can easily be made.

The price of a product is only one of many factors that contribute to a customer’s decision to make a purchase.  With a bit of research and preparation, you can be sure to overcome any obstacles you feel the price point has created when it comes to closing a sale.  How do you show your customers that price doesn’t matter?  Please share with us below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

Leverage Your Productivity

Leverage Your Productivity

Which would you rather do: spend two hours completing a task or get it done in 45 minutes?  You may be spending more time than is necessary on various projects and day-to-day responsibilities for your business because you may not be working efficiently.  Take a look at the list below to learn how you can make the most of your time and increase your productivity.

  • Find your best time of day.  We all have a certain time of the day during which we are the most energized, motivated, and therefore productive.  For example, if you’re a morning person, plan on tackling the most challenging of tasks as soon as you begin your day.  Not only will you be able to make the most out of your peak time, but you will also be able to enjoy the remainder of your day much more because you already completed the hardest part. On the other hand, if you know you work best after lunch, make a point to eat something healthy and filling enough to give you the fuel you need to kick the next chunk of time into high gear.  By identifying when you work best, you can plan your day around those times.
  • Focus on what makes you money.  It isn’t difficult to side-tracked with several smaller tasks like answering emails, updating your Facebook status, and de-cluttering your filing cabinet.  Although these are all things that need to be done regularly, when time is of the essence, pour your energy and attention into things that actually make you money.  Call your referrals about hosting a party, book a meeting with a prospect to share your opportunity, or work on your demo for that upcoming vendor sale.  Money-making activities should always be a top priority when creating your day’s agenda.
  • Keep a time journal.  Whether your do it electronically or by hand, keeping a time journal can be a very helpful tool that you can use to improve your work habits.  Document every activity for at least a full work week. Don’t forget to include snack breaks, time spent sending and receiving personal texts, and anything else that you think only take a second.  Those “seconds” quickly add up, and by seeing in writing how you have been spending your time, you may realize that a change is in order.  On the other hand, you may also find that you are generally good at tuning out distractions, but certain times of day are less productive for other reasons (less energy, something unexpected comes up).  Analyze your time journal to further improve your good habits and eliminate bad ones.
  • Take advantage of what your upline has to offer.  One of the great things about the direct selling industry is the access you have to people with experience and success doing exactly what you’re doing.  Reach out to your upline to help you stay on task.  Ask them for tips on staying focused, how they manage a typical day, and what strategies they have used to increase their own productivity.  Your upline is a wonderful resource that can both help you directly or refer you to others who can.  Do seek them out to help you make the most out of your day.

Leveraging your productivity requires knowledge of your own strengths and weaknesses, a willingness to reflect and adjust, and motivation to succeed.  How do you leverage your productivity?  Please share your ideas in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

6 Ideas to Increase Sales

6 Ideas to Increase Sales

Working as a direct seller requires you to wear many different hats: sales representative, party planner, marketing executive, administrative assistant, etc.  It can be easy to get sidetracked with all of these responsibilities, so it’s important to remember that the bottom line of your business comes down to sales.  Even if you have built a substantial downline, many direct sales companies require you to meet a minimum number in sales every month to earn your commission.

Here are some tips on how to increase sales.

  • Cross-selling is recommending related products that complement others that have already been purchased or are being purchased at the moment.  Your customer is likely unfamiliar with your entire line of products, so introducing something that might be of interest based on past purchases can increase the amount of that sale.  Using this technique repeatedly can quickly add up.  For example, if a customer is buying a baby lotion that is specifically designed for sensitive skin, direct him/her to your company’s line of products that are hypoallergenic and free of unnecessary chemicals.  Besides the lotion, the customer may wind up walking away with body wash, diaper cream, and sunscreen as well.  As an added bonus, you’ve also demonstrated your attention to the customer’s specific needs, which will make him or her want to buy from you again.
  • Best value quick sale is offering products/services that give customers the best value for their money and are ready for immediate delivery. Especially for new customers, this will establish that you’ll sell them products/services of high quality at a reasonable price, and give them instant gratification.
  • Business referral exchange program. By partnering or teaming up with other businesses or consultants in your area, you not only generate more brand exposure, but increase sales. Create relationships with other businesses that compliment your products/services where you recommend each other’s services/products and may consider offering special promotions for each other’s products/services to your customers.
  • Personalize appointments by offering to meet with people face to face and set up private appointment. It gives you a chance to be more social, develop a relationship and explain the advantages of your products/services related to the customer’s needs.
  • Create contests or promotions to market your products.  Whether your company has a featured product for the month or if you have some excess inventory you’d like to unload, contests are a fun and effective way to draw attention to certain products and make them stand out from the rest.  With spring almost over and summer close upon us, it might be a good idea to get a jumpstart on your summer-related products with a raffle.  For every dollar your customers spend on beachwear in the month of May, for example, they will receive one entry into a drawing for a family-sized beach tote filled with goodies for the kids to enjoy while playing in the sand this summer on vacation.  Specific promotions like these allow you to control what products are highlighted, draw focus to featured items, and give customers the opportunity to purchase something now that they may have held off on by offering them a fun incentive.
  • Reward your customers by implementing a referral program.  In direct sales, word-of-mouth goes a long way, especially when there is a lot of competition.  Make sure you have some way of learning how each new customer found you: you could ask them when making a transaction face-to-face, create a space for it on your order form, make it a question on a post-purchase web survey, etc.  Every time a customer refers you to someone who in turn becomes a customer, reward the original customer to show your appreciation.  Some consultants make their own rewards cards a la Subway, while others give away vouchers, coupons, or free gifts.  Whatever you decide, make sure you always follow through and that your customers, especially the new ones, know that such a rewards program exists.

Increasing sales requires planning, creativity, and knowledge of your company’s product line.  Focusing on your existing customers is a great place to start, and always make sure they know that you appreciate their patronage and that you will always do your best to make them satisfied and happy they chose you.

What other ideas do you have to increase sales?  Please share them in the comments section below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Run a Successful Direct Selling Business (and a Free Gift for You!)

How to Run a Successful Direct Selling Business (and a Free Gift for You!)

More and more people are turning to direct selling to supplement their incomes. And it’s no mystery why. Benefits like flexibility, training, and low cost of entry make this as attractive option for millions of people around the world.

While there are a variety of factors that contribute to a successful direct selling business, it’s important to focus on the basics to succeed in this unique business model.  It doesn’t matter if you are just launching your business or if you have been running your business successfully for years; a mastery of the basics will allow you to maintain and grow a profitable business for as long as you would like to.

Here are some keys to running a successful direct selling business:

  • Keep your calendar full.  This obviously depends on how much work you want.  Let’s assume you would like to have a consistent schedule of three parties per week.  Your goal for each party you complete should be to replace it with another party. If for some reason that does not happen at that particular event, find that booking elsewhere.  The same goes for one-on-one sales appointments. Set yourself a weekly number you want to maintain, and hold yourself to it. Don’t stop until you’ve got the dates on your calendar. Your business is a business, so time, planning, and effort are all required for turning any kind of a profit on a regular basis.  Be proactive and schedule as many sales opportunities as you need to meet your goals.
  • Make each sales appointment count.  What this means is that each time you do a party or sales appointment, you should approach it as freshly as you did for your very first one. Even if you’ve done your sales presentation hundreds of times, even if you’ve demonstrated your products hundreds of times, etc., your enthusiasm and commitment to your customers should always be strong.  To prevent your own boredom with your sales “routine,” don’t be afraid to tweak it every now and then.  While you don’t want to alter things that always work really well, it’s still necessary to keep it fresh by replacing certain elements with new ideas.  Look to your upline and internet resources such as Direct Selling 411 and Between Moms for tips on how to incorporate new ideas into your sales presentations.
  • Be an expert on your product.  No product sells itself.  Because of this, you need to know the ins and outs of your product line, especially its benefits.  Think of your product as a solution to a problem.  When in a sales situation, solving this problem for the customer should be your focus; you are educating the customer so they know why they need it and demonstrating your expertise to show that you are the person they should be buying from.  Direct sales companies normally provide additional product information to supplement the standard materials like catalogs and pamphlets, but if this isn’t the case, don’t be afraid to reach out to your upline and even your corporate office.  It behooves everyone involved for you to know as much as possible about what you’re trying to sell.
  • Recruit often.  Many direct sales consultants shy away from recruiting for fear of seeming pushy.  What they don’t realize is that they are likely missing out on additional streams of income.  If you truly believe in your company and the opportunities it offers, then take the initiative to share it with others often.  Always be ready to talk about your business in both formal and informal situations.  Tip:  Create a few scripts to memorize that cover a wide variety of situations.  How would you respond if someone making small talk at a birthday party asks what you do for a living?  What about if a customer at a party asks how if you enjoy being a consultant?  Different situations call for different conversations, so preparedness is essential.

At the Direct Selling Education Foundation, we’re committed to helping you achieve success! That’s why we’ve created a free e-book called “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P

Pass it on!

Here’s to your success!

Creating Additional Income Streams For Your Business

Creating Additional Income Streams For Your Business

As an entrepreneur, you’re always looking for ways to increase sales and diversify your opportunities.   The business world is unpredictable, but especially in times like these, having the security of an alternate income can be a lifesaver if for some reason you experience a lull in business.  Fortunately, there are many ways to create additional income without having to shell out any kind of significant investment.

  • Teaching, coaching, and consulting are all great ways to bring in some extra cash.  All you need to invest is your time, which you’ll use to reach out and offer your services, as well as time you’ll need to prepare a presentation of some kind.  If teaching interests you, reach out to local community colleges, libraries, or recreation centers with an idea for a class, workshop, or seminar.  Create multiple sessions and offer prospective students a package deal.  If teaching isn’t your thing, you might be more comfortable with one-on-one coaching or consulting.  Using your skills and experience, you undoubtedly have a lot to offer someone who is just starting out in small business ownership or something else related to your field.  The possibilities are limited only by what you’re willing to do, and the result can be very profitable.
  • Start a blog.  Writing a blog can be an effective way to share your expertise with others, market your business, and attract more customers.  You don’t have to limit yourself to blogging; create a website that includes how-to videos, customer testimonials, or even guest posts from other industry experts.  Earning money as a result of online content can take some time, but the potential for it paying off is certainly achievable.
  • Listen to what your customers want.  Take the initiative by asking your own customers as well as others in your network about what other services/products they would like to see. For example, if you’re in the business of creating gift baskets, ask your customers what other service/product they would like to see. A customer might suggest fun gift baskets for kids. This might be an idea worth exploring. Ideas from customers are often your best source of creating an additional income stream.
  • Explore your other interests and skills. Make a list of all your hobbies, as well as all the things you do around the home, for your kids and through volunteer work. For example, you might list doing pedicures with your daughters. Since you sell cosmetics, this might become a service you offer. Or besides selling kitchenware, you also love healthy cooking and you might sell an easy to follow healthy cooking program. You want to look for things that compliment what you are doing now and other interests and skills you possess.
  • Other ideas to explore.
    • Create your own How-To-Videos
    • Sell other services that compliment your current business
    • Personalization services – gift wrapping, sewing, special delivery
    • Create partnership with local businesses

With some effort and extra time, you have the ability to find additional sources of income.  This revenue can help you get through a slow season or simply help you reach your personal and professional financial goals faster (not to mention expanding your contact list for your primary business!)  What other ways can you create alternate streams of income?  Please share with us below!

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

DSEF & CBBB: Warning! Stay Away from Work-At-Home Scams

DSEF & CBBB: Warning! Stay Away from Work-At-Home Scams

Warning! Stay Away from Work-At-Home Scams – Search Profit System & Money Mastery

By America Monge

The BBB cautions consumers to be wary of work at home scams and their too good to be true deals, according to Puget Sound Business Journal.

Two companies in question, Search Profit System and Money Mastery are bad news. Money Mastery promises to pay customers $186 a day, working from home. The other company, Search Profit System claims you can make money using search engines like Google, Yahoo, MSN and Bing. What really happens is that once you sign up, consumers are charged almost $50 in monthly membership fees and canceling the service is very difficult.

DSEF and Council on Better Business Bureaus (CBBB) fosters honest and responsive relationships between businesses and consumers—instilling consumer confidence and advancing a trustworthy marketplace for all.

About the Better Business Bureaus
As the leader in advancing marketplace trust, Better Business Bureau is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Every year, more than 87 million consumers rely on BBB Business Reviews® and BBB Wise Giving Reports® to help them find trustworthy businesses and charities across North America. Visitwww.bbb.org/us for more information.

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

What a Kid Can Teach You About (Direct) Selling

What a Kid Can Teach You About (Direct) Selling

Recently, Inc. magazine had an article entitled What a 9 Year Old Can Teach You About Selling. The main point of the article is that you need a clear and memorable message about your products/services that all buyers can easily and quickly understand. Here are three questions similar to the questions posed in the article:

  1. What do you do?
  2. Why should I buy from you?
  3. Why don’t I do it myself or get someone else?

Come up with answers to these questions that will help all buyers easily and quickly understand your products/services.

For example – Here are our answers to why you should support the DSEF:

  1. What do you do? We’re an organization that provides useful information and support that empowers direct sellers and small businesses to succeed.
  2. Why should I buy from you? We help direct sellers and small businesses every day to keep their focus on succeeding and we’ve been doing it successfully since 1978.
  3. Why don’t I do it myself or get someone else? Imagine trying to sort through all the current business information and apply it to your business (while still running your business!). We distill all that information for you, work as your help desk, promote the benefits of the direct selling industry and help small businesses like yours succeed.

When thinking about your answers, focus on using simple day to day language, on solving problems, on your personal strengths and why you do what you do. Consumers are bombarded by information overload. So, keep your message short, answer those three questions for them and chances are they’ll remember you when they are ready to purchase.

How would you answer these 3 questions about your business? Share your answers with us in the comments below. What other suggestions or comments would you like to share?

Free e-book “Business Owner’s Road Map to Success.” It has over 50 pages of techniques for everything a small business owner needs to master, from business planning and ethical selling to a success mindset. It’s all there and it’s free for you. To get it, just “Like” our Facebook Page here: http://on.fb.me/KsIN6P Pass it on!

How to Make the Sales Process Faster

How to Make the Sales Process Faster

In today’s busy world, everyone is looking for ways to make things faster and easier.  That’s why large retail chains like Target and Best Buy do so well; they cater to people’s need for one-stop shopping.

As a small business owner, you can serve this need as well by implementing some shortcuts and conveniences that will make a customer’s shopping experience both easy and quick.  The better the experience is for the customer, the more likely that person will be to patronize your business repeatedly in the future.

Here are some suggestions to speed up the actual process of completing a sale.

  • Keep payment methods on file.  This works especially well if your customer uses the same card to pay every time. With your customer’s permission and as long as you are in compliance with government requirements, you can keep a credit or debit card on file.  This way, the customer doesn’t have to bother with presenting the card, signing receipts, or entering the card number online over and over again. With a payment method on file, you’re eliminating an often time-consuming step of the sales process.
  • Set up your website for online orders.  This involves a few details, such as obtaining an SSL Certificate for encrypting transactions as well as setting up a payment system such as Google Checkout or Paypal.  If your website includes a product listing, it makes sense to allow your customers to not only browse, but order too.
  • Allow automatic refills of consumable products.  If you have express payments implemented, this type of shortcut is a logical progression.  For example, the cosmetics company Bare Escentuals offers a club membership where customers can have their personalized color combinations of makeup delivered to their door at their chosen frequency.  This eliminates the need for customers to have to keep reordering the same thing, it ensures that the customer never runs out of what is needed, and it also keeps the reorders and payments steady for the company.  This mutually beneficial setup makes shopping much more convenient.
  • Go mobile.  Use the explosion of smartphones to your advantage.  Consider implementing QR codes that users can scan from their phones.  The code can take them directly to an order form, a product review, and/or a list of related products/services.  QR codes are not difficult to implement, especially if you use some of the simpler services such as Delivr or QR Stuff.  You may also want to consider accepting mobile payments. This can be done by individual salespeople using a mobile phone reader like ProPay’s JAK or Square, or you can have a mobile app developed that customers can download and shop through. You should also make sure that your website is mobile-friendly (not just visible in a mobile browser). Consider developing a mobile version of your site that is sized appropriately for a mobile browser that allows customers to shop easily from their phones without a lot of scrolling.

As with any aspect of your business, make sure that whatever shortcuts you put in place for your customers act as a help to your business rather than a hindrance, which can occur if you dive in without deciding how it will truly impact the sales process.  Tailor each shortcut to meet your customers’ needs, and make sure that all links and scannables are working properly.

How do you implement shortcuts to make the sales process faster and easier for your clients?  Please share with us in the comments section below!